Maintenance Service Specialist

Requisition ID: 108675

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

Are your mechanical skills top notch? Do you enjoy working with your hands? If so, we want to hear from you! Pennsylvania American Water is seeking a full-time Maintenance Service Specialist in McMurray, PA. This position will be responsible for maintaining our production assets including tank and booster sites, chemical feed stations, control valves, pressure reducing stations and more. As the Maintenance Service Specialist, you will perform daily inspection and repair work, as well as prevenantive maintenance to ensure we keep water flowing!

Primary Role

Responsible for various activities within Network Operations and/or Maintenance departments. This may include acting in lead capacity for treatment facilities, ensuring that operating equipment is maintained in accordance with Company policies and procedures and all applicable governmental laws and regulations. May include specialized maintenance work on operating equipment and/or ongoing leak detection and/or valve and hydrant inspection program.

Key Accountabilities

- Ensure that operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained.

- Provide input for preparing and controlling local maintenance and preventive maintenance within established budget limitations.

- Ensure local water and/or wastewater operations meet the required maintenance standards and preventive maintenance standards on mechanical equipment, electrical equipment, instrumentation, and computer equipment.

- Advise and/instruct company personnel on proper operation and maintenance procedures for equipment and systems.

- Assist with implementation of standards, targets, policies, and plans to ensure the continuing and increasing operational efficiency, effectiveness, and profitability.

- Implement effective reporting processes.

- Provide analysis and support to Production and/or Network Manager with information required for various reports, budgets, and business plans.

- Implement and foster the coaching and development of employees, including idea generation, within respective functional areas.

- Contribute to effective communication by listening and providing constructive feedback; support.

Other Responsibilities

- Assisting in the emergency support, even after-hours, to company facilities in the event of a major electrical, mechanical or hydraulic equipment failure or natural catastrophes and geophysical events.

Knowledge/Skills

- Knowledge of the regulated water/wastewater business within the region and the regulations impacting the business as well as applicable regulations, requirements, and trends within water/wastewater business.

- Knowledge of company policies and procedures and knowledge of process and operational areas.

Experience/Education

- College coursework in business, management, or related technical discipline.

- 7-10 years experience in operations, maintenance operations, performing hands-on specialized maintenance work on operating equipment, including mechanical, electrical, instrumentation, and computer equipment.

Travel Requirements

- Daily local travel within the service territory

Work Schedule

- Full-time, on-site

- Monday-Friday, 7am-3:30pm

- On-call responsibility

Competencies

Champions safety

Customer obsessed

Cultivates innovation

Nimble learning

Drives Results

Collaborates

Join American Water...We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.