The Lead, Mobile Equipment Telematics is part of the corporate Enterprise Excellence team and will work cross-functionally with a variety of Division personnel, corporate functions and external vendors to execute a successful telematics and fleet management program. This position will become a subject matter expert in telematics, connectivity and mobile equipment fleet management and coordinate a broad spectrum of priorities and activities across the enterprise.
This role will assist with the direction, operational support and vendor management of the telematics and connectivity platform. The successful candidate will focus on delivering value from the platform by automating data capture, developing operational and system processes, creating reports and KPIs, shaping dashboard and display formats, and effectively communicating key insights to senior leadership. In addition, the candidate will identify opportunities for enhancements and drive continuous improvement activities through ongoing assessments of processes, systems, and reporting.
Responsibilities:* Collaborate with a cross-functional team (operations, corporate functions, senior leadership, and external vendors) to develop and enhance a comprehensive telematics and fleet management system for a large heavy equipment fleet
•Develop strategies to integrate telematics systems into existing operations for optimized asset safety, productivity, and efficiency
•Partner with various departments such as Operations, IS, Maintenance, and Business Analytics to integrate the telematics platform with company systems, analytics, and data visualization tools
•Engage with major equipment OEMs and connectivity providers to effectively capture accurate information and streamline data flow between systems
•Develop, implement, monitor and communicate KPIs to understand performance and drive improvement. Analyze telematics data to identify trends, opportunities for operational improvement, and areas of concern
•Help manage vendor relationships, ensuring systems meet necessary performance, functionality, and quality requirements
•Assist with field support and troubleshoot technical, software, application, and hardware issues
•Provide/coordinate end user training to improve companywide knowledge and use of the telematics platform. Aid with creation of procedures, standards and work instructions
•Serve as the internal SME on mobile equipment telematics, stay updated on technology trends, and ensure the program aligns with industry standards
•Perform all activities in accordance with the Company’s Mission, Vision and Values, and in compliance with the Company’s policies, procedures and Code of Ethical Business Conduct
Requirements:* Undergraduate degree in business, engineering, or another relevant technical field. 8+ years of industry experience
•Hands-on technical experience working with mobile equipment in the construction, agriculture, mining and/or heavy equipment industry
•Solid understanding of fleet management and telematics systems, including hardware (gateways, sensors, etc.) and software platforms for monitoring and managing mobile assets
•Success leading organizational change related to technology adoption, including experience collaborating with telematics providers and internal teams to achieve program goals
•Familiarity with system integration (e.g., telematics data with ERP, CMMS, or other enterprise tools) and proven track record of implementing, troubleshooting, and optimizing telematics systems
•Aptitude in core MS Office applications (e.g., Excel, Access, PowerPoint, Visio, Project, etc.) and experience with applicable data analysis tools (PowerBI, Tableau, etc.)
•Excellent project management, organizational, and analytical skills
•Ability to travel 25% of the time
Competencies:* Customer focused – Understanding customer needs and how to improve the end user experience
•Responsibility – Committed, self-motivated, proactive and engaged with a focus on delivering results
•Communication – Strong communication (written and verbal) and presentation skills
•Teamwork – Ability to establish trust and build effective working relationships with internal and external customers
•Problem solving and critical thinking – Ability to analyze situations/problems/data and develop recommendations and solutions
•Trustworthiness and Ethics – Emphasis on professionalism, personal integrity, safety and sustainability
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