Lead Billing Analyst

Job summary

Entity:

Finance

Job Family Group:

Finance Group

Job Description:

The Lead Billing Analyst will manage and oversee retail invoicing for a designated portfolio of customer accounts. Operating in a fast-paced, deadline-driven trading environment, this role requires a high level of accountability, team and cross-team influencing and functional engagement. The role will serve as a key liaison between Commercial (e.g., Sales, Pricing, Costing, Portfolio Optimization) and Functional (e.g., Credit, Collections, Accounting) teams to ensure timely and accurate complex billing in accordance with our customer contracts and obligations, enabling cash flow in an operational efficient and controlled manner while maintaining customer service excellence.

Key Responsibilities

Serve as the primary contact for assigned customer portfolio in assigned ISO markets, working collaboratively with the Commercial, Functional teams to ensure accurate, timely and completeness of customer billings, investigating and resolving issues and discrepancies with professionalism and urgency.

Manage relationships with third-party billing vendors, ensuring timely and accurate processing for designated accounts.

Conduct thorough contract reviews and follow quality control measures for outgoing invoices.

Interpret and apply contract terms to billing scenarios, ensuring compliance and accuracy.

Actively participate in cross-functional projects to drive business strategies and enhance operational effectiveness.

Deliver comprehensive analysis of complex billing issues with minimal supervision, recommending actionable solutions to internal and external stakeholders.

Monitor market developments and integrate changes into billing determinants and processes.

Support internal and external audits through data collection, reporting, and documentation.

Coordinate with utilities via portals and other communication channels to resolve customer issues related to usage, transactions, and settlements.

Mentor junior staff members in their development and growth

Influence internal and external stakeholders for optimal outcomes for the business.

Requirements & Qualifications

Bachelor’s degree in accounting, Finance, Economics, Business, Data Analytics, Computer Science, or a related field

Prior experience in retail power operations, settlements, billing, finance, or energy trading. Experience in ISO and utility rules, tariffs and operations.

Ability to identify process inefficiencies and implement targeted solutions that improve billing accuracy and operational performance.

Experience conducting high-volume reconciliations and resolving discrepancies across complex datasets.

Strong analytical and problem-solving skills with a proactive approach to issue resolution.

Excellent communication, interpersonal, and demonstrated leadership skills, with the ability to work effectively and influence across teams.

Solid understanding of business processes and data management principles.

Proficiency in Microsoft Excel and the MS Office Suite.

Settlements experience a plus.

Advanced skills in SQL for query writing and data analysis.

Why Join Our Team?

At bp, we provide an excellent working environment and employee benefits such as a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others!

We support our people to learn and grow in a diverse and exciting environment! We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Don’t hesitate to get in touch with us to request any accommodations.

Travel Requirement

Negligible travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Accounting policy, Accounting policy, Accounting Processes and Financial Systems, Agility core practices, Agility tools, Analytical Thinking, Business Acumen, Business process control, Business process improvement, Collaboration, Commercial Acumen, Communication, Creativity and Innovation, Credit Management, Customer centric thinking, Data Analysis, Data visualization and interpretation, Decision Making, Digital Fluency, Financial Reporting, Influencing, Internal control and compliance, Management Reporting, Managing change, Presenting {+ 4 more}

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.