Landscape Maintenance Regional Manager
Panama City Beach, FL
$60,000-$90,000About This Job
Rotolo Consultants, Inc. (RCI) is looking for talented individuals seeking to join one of North America’s fastest-growing landscaping companies. If you are looking for a rewarding career with constant professional development and growth- look no further. Join RCI and grow the future with us!
AS A REGIONAL MANAGER
You will be responsible for the overall customer experience while working closely with Area Managers to ensure the delivery of contracted services as promised and within budget.
Department: Landscape Maintenance
Reports To: Division Manager
FLSA Status: Exempt
REGIONAL MANAGER DUTIES INCLUDE
•
Manage and direct Overall Customer Experience
•
Direct initial Site Assessments to determine what our program will fix and won’t
•
Lead new customer orientation. Align customer expectations with program deliverables: Who, What, When, Why
•
Manage overall program execution according to SOS
•
Perform regular site audits to ensure quality standards
•
Create and manage Opportunity Pipeline per property
•
Work with customer to establish annual enhancement budget
•
Photo document growth and improvement of key areas per property annually
•
Proactively communicate property issues, upcoming services, etc. w/ Customers and AMs
•
Oversee prompt response to customer generated issues and manage appropriate resolution
•
Conduct annual contract review and renewal with customers
•
Direct and assist Area Managers daily
•
Work with Area Managers to meet or exceed property GM budgets
•
Participate in meetings and assist Division Manager in overall leadership of the Division
•
Other duties may be assigned.
QUALIFICATIONS
•
Bachelor’s Degree is preferred.
•
3-5 years related industry experience.
•
Will be required to obtain relevant industry certifications within 12 months
•
Experience in business management, including basic accounting skills.
•
Valid driver’s license and clean MVR.
COMPENSATION / BENEFITS
•
$60,000.00 - $90,000.00 per year
•
401K plan with partial match
Paid Vacation, Sick Leave and HolidaysMedical, Dental, Vision, Liability and several more supplemental insurance options
EDUCATION
Bachelor or Master’s Degree in Horticulture/ Turf Management or a related field is preferred.
LICENSE
Driver's License (Class E and above) and clear Motor Vehicle Record (MVR).
KEY PERFORMANCE METRICS
•
Sales to budget
•
GM to budget
•
Customer Retention
•
Service Quality Score
•
Customer Satisfaction Score
EXTRAORDINARY WORK CONDITIONS
•
Must maintain regular and reliable attendance at a level acceptable to the company, including the ability to work overtime, holidays, evenings, or weekends as necessary
•
Extensive driving within designated work areas
•
Must be capable of working outdoors and visiting job sites on a regular basis
EQUIPMENT/ MACHINERY USED
•
Computers and peripherals
•
Multi-line telephone system
•
All office equipment, copy machine, fax machine etc.
RCI is an Equal Employment Opportunity and E-Verify Employer.
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