We are seeking a highly motivated and experienced Landscape Maintenance Operations Manager to join our team at Willie C. & Sons Landscaping. The operations manager will oversee daily operations and ensure the highest standards of service and client satisfaction. This individual will be responsible for overseeing all landscape maintenance crews, scheduling work, coordinating with clients, estimating/selling, managing budgets, and ensuring safety and efficiency across all maintenance activities.
Key Responsibilities:
•Supervise and support account manager, maintenance crews, crew leaders, and field staff to ensure timely and high-quality work
•Develop and maintain weekly and seasonal schedules for all maintenance accounts
•Manage and optimize routing and logistics for maximum crew efficiency
•Ensure adherence to safety procedures and company policies at all times
•Communicate regularly with clients to address concerns, suggest enhancements, and maintain strong relationships
•Generate proposals and present them to clients
•Secure new maintenance accounts in target markets
•Prepare bids and estimates for new and existing clients, including site assessments and scope development
•Track and report on sales activities, proposals, and revenue generated through CRM or internal systems
•Meet or exceed monthly and annual sales goals
•Monitor job costs and labor hours to ensure projects are within budget
•Handle and resolve customer complaints or service issues in a professional manner
Qualifications:
•Minimum 3–5 years of experience in landscape maintenance or related industry, with at least 2 years in a supervisory role
•Strong knowledge of horticulture, irrigation systems, and landscape maintenance practices
•Ability to learn and utilize landscaping software
•Excellent leadership, communication, and organizational skills
•Proven ability to manage multiple projects and teams efficiently
•Proficient in scheduling software and Microsoft Office (Word, Excel, Outlook)
•Valid driver’s license with clean driving record
Work Environment & Physical Demands:
•Must be able to lift up to 50 pounds and perform physical tasks when needed.
•Flexibility to work extended hours during peak seasons or in response to weather events.
Job Type: Full-time
Pay: Up to $80,000.00 per year
Benefits:
Schedule:
Experience:
•Landscape maintenance: 3 years (Required)
•Sales: 3 years (Required)
•Supervising: 3 years (Required)
•Customer service: 3 years (Required)
Work Location: In person