IPSC (In Plant Service Center) Manager

Total Safety is looking for an IPSC (In Plant Service Center) Manager to join their safety conscious team! The IPSC (In Plant Service Center) Manager is responsible for managing all aspects of two or more IPSC’s or one very large IPSC. Ensures that all IPSC (In Plant Service Center) operations are performed and managed in accordance with the Customer’s requirements and the Company’s programs, policies, and procedures.

Total Safety is the world's premier provider of integrated safety and compliance services and the products necessary to support them, including gas detection, respiratory protection, safety training, fire protection, compliance and inspection, industrial hygiene, onsite emergency medical treatment/paramedics, communications systems, engineered systems design, and materials management. Our Core Values are People, Safety & Wellbeing, Accountability, Responsibility, Empowerment, Honesty, Transparency, and Integrity.

Essential Duties:

Manages all activities associated with assigned operations. In conjunction with management, develops performance metrics for assigned area, evaluates performance and reports to management.

Manages personnel, schedules, customer relations, developing departmental training priorities and related budgets. Ensures that training programs are being utilized and communicates new needs to appropriate parties.

Coaches and counsels’ team to improve technical skills and interpersonal and problem resolution skills. Works to identify and provide opportunities for team to learn new skills and techniques. Provides effective counsel, especially where corrective actions are needed.

Partners with human resources for hiring and firing, performance evaluation, salary and job change actions. Coaches and counsels’ team and documents employee relations issues.

Manages all operational issues to include direct involvement with briefing/debriefing and job preparation and follow-up. Reports status of operational issues to manager on an ongoing basis.

Manages to ensure operational excellence in all operations areas, efficient operations of warehouse management system(s) and related equipment, inventory is received appropriately and efficiently and safely processed in the warehouse, proper layout of warehouse and product placement, and proper maintenance and organization of all warehouse areas so that its appearance is conducive to creating a perfect load for our Stores and Customers.

Works with Sales, Customer Service and other internal departments to communicate and resolve customer concerns in a timely manner. Provides direct support to sales and marketing as needed. Assists, as needed, with the development of new product lines, departments and/or services within IPSC.

Manages all operational issues to include direct involvement with briefing/debriefing and job preparation and follow-up. Reports status of operational issues to manager on an ongoing basis.

Prepares accurate and timely documentation including billing, compliance, customer communication and satisfaction reports and quality assurance and/or safety alert issues.

Partners with human resources for hiring and firing, performance evaluation, salary and job change actions. Coaches and counsels' team and documents employee relations issues.

Develops departmental training priorities and related budgets. Ensures that training programs are being utilized and communicates new needs to appropriate parties.

Coaches and counsels' team to improve technical skills and interpersonal and problem resolution skills. Works to identify and provide opportunities for team to learn new skills and techniques.

Manages a Preventive Maintenance Program and repair facility for Total Safety and out-sourced equipment. Ensures that vehicles, equipment, facilities and other assets are properly maintained and in top working condition.

Develops short and long-term forecasts, departmental goals and objectives in areas including staffing, equipment needs, problem prevention, and corrective action program.

Works with others to develop new and/or improved procedures, processes and work standards for operational units. Integrates new concepts, technologies and practices and aligns with future needs to meet objectives.

Assists with special projects as assigned.

Skills and Experience:

Physical Demands

While performing the duties of this job, the employee is regularly required to stand; walk; and stoop, kneel, or crouch. Uses hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus

Working Environment:

Educational Requirements:

Total Safety and its subsidiaries afford equal opportunity in employment to all individuals regardless of race, color, religion, sex, age, national origin, pregnancy, familial status, disability status, veteran status, citizenship status, genetic information or any other characteristic protected under Federal, State or Local law. Total Safety is an Equal Opportunity Employer.

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Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.