Inside Sales Representative

Inside Sales Representative

Nordic Minesteel Technologies (NMT) is seeking a motivated and customer-focused Inside Sales Representative to join our dynamic team. This position is well suited for a sales professional with 1-3 years of experience who is eager to grow within a dynamic, technical setting that values teamwork and strong client support.

NMT is a global leader in engineered solutions for the mining and material-handling sectors, known for our commitment to innovation, safety and performance. We take pride in fostering a supportive workplace where employees can learn, grow and contribute to meaningful projects.

NMT is committed to creating and maintaining a workplace that is welcoming, inclusive and barrier-free. Accommodations are available upon request for candidates taking part in the recruitment process.

Responsibilities:

Customer & Sales Support

- Monitor incoming sales email accounts and distribute information to appropriate personnel.

- Collect, review and interpret customer RFQs, drawings and specifications.

- Prepare, assemble and submit quotations and proposals for spare part orders.

- Track proposal statuses and Sales KPIs.

- Prepare and send sales acknowledgments to customers.

Order Processing & Documentation

- Receive and review client Purchase Orders.

- Create NMT Sales Orders.

- Create job numbers in Epicor and ensure accurate data entry.

- Set up required jobs for spare parts orders.

- Maintain project folders per ISO procedures.

- Maintain accurate summary of spare parts sales volumes.

- Follow ISO procedures for documentation and record keeping.

System & Data Management

- Enter proposal numbers in the network and Epicor ERP system according to established procedures.

- Access customer portals and shared sites to retrieve or upload documentation.

Internal Coordination & Support

- Liaise with Purchasing, Operations and Engineering for cost and schedule inputs.

- Support procurement for spare parts orders when required.

- Internal expediting of all spare parts jobs and orders.

Requirements

- Minimum 1-3 years experience in Insides Sales, Sales Support, Estimating Support, or administrative roles.

- Post-secondary education in Business, Engineering Technology, Office Administration or a related discipline will be considered an asset.

- Proficient in Microsoft Office Suite (Word, Excel, Outlook).

- Ability to read and interpret engineering drawings, RFQs and customer specifications is an asset.

- Strong documentation, data entry and recordkeeping skills.

- Strong organizational skills and attention to detail.

- Excellent verbal and written communication skills in English.

- Ability to work independently in fast-paced environments.

Job Type: Full-time

Pay: $23.00-$28.00 per hour

Benefits:

- Dental care

- Extended health care

- Life insurance

- RRSP match

- Vision care

Ability to commute/relocate:

- North Bay, ON: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person