HardChrome Hydraulics Inc

Inside Sales

LocationFort McMurray, AB
Job TypeFull-time

About This Job


Responsibilities:

Answer phones and provide friendly and polite customer service.
Manage customer issues and service to corporate standards.
Reply to quotes in a timely manner.
Service walk in customers as required.
Process customer orders through the computer system, ensuring accuracy and prompt delivery.
Read all attached spec sheets to ensure we are quoting proper goods in order to meet or exceed customer requirements.
Maintain strong relationships and teamwork.
Continuously maintain well-rounded knowledge of products sold.
Participate in physical inventory including communicating on descrepancies.
Prioritize and handle other duties within the branch as required.


Qualifications:

1 to 2 years previous customer service experience
Demonstrates a strong work ethic and personal commitment to get the job done
Demonstrated focus on “wowing” the customer with exceptional service
Knowledge of hydraulic products considered an asset
Superior interpersonal, problem solving and customer service skills to effectively build relationships
Proficient computer skills and aptitude
Excellent verbal and written communication skills
Possession of a valid driver’s license
Completion of High School Diploma


Job Type: Full-time


Additional pay:

Bonus pay
Overtime pay


Benefits:

Casual dress
Dental care
Extended health care
On-site parking


Flexible language requirement:


French not required


Schedule:


Day shift


Work Location: In person


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