Information Technology Manager

Job Summary:

The IT Manager will be responsible for overseeing the daily operations of our IT infrastructure, managing vendor and software relationships, and ensuring secure, scalable systems that support our business needs.

Job Responsibilities:

- Infrastructure Management:

Maintain and optimize IT systems including Meraki firewalls, Cisco switches, and VMware environments.

- Server Administration:

Oversee and maintain Windows Server environments, ensuring system integrity, performance, and uptime.

- Backup & Recovery:

Manage and monitor backup solutions using Veeam to ensure data integrity and rapid recovery capabilities.

- Directory & Cloud Integration:

Administer and troubleshoot Active Directory integrated with Microsoft 365 for secure identity and access management.

- Software & Vendor Oversight:

Track and manage software licensing, renewals, and vendor performance. Serve as the primary point of contact for IT-related third-party providers.

- Security & Compliance:

Ensure cybersecurity best practices are implemented and maintained across the organization.

- Project Management:

Plan and execute IT projects, including system upgrades, new software rollouts, and hardware deployments.

- Uphold Western Land Services’ Core values in all aspects of work.

- Other duties as assigned.

Required Skills & Abilities:

- Deep knowledge of Meraki firewall configuration and management

- Experience with Cisco switching and network troubleshooting

- Proven skills in managing VMware virtualized environments

- Proficient in Windows Server administration

- Hands-on experience with Veeam or similar enterprise backup solutions

- Familiar with Active Directory integrated with Microsoft 365

- Strong vendor management and negotiation skills

- Excellent problem-solving, communication, and documentation abilities

- Ability to manage and prioritize multiple tasks and projects with minimal supervision

Required Education & Experience:

- Minimum 5 years in an IT Manager or equivalent leadership role.

- Bachelor’s degree in Computer Science, Information Systems, or a related field

- Relevant certifications (e.g., Cisco, Microsoft, VMware, CompTIA Security+)

- Experience in a regulated or compliance-heavy industry (e.g., energy, finance, healthcare)