Industrial Energy Solutions Specialist

We are Generac, a leading energy technology company committed to powering a smarter world.

Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.

At Generac Industrial Energy,
we harness decades of experience and resources to help you lead the way. It’s the foundation of prosperity, fueling the industries and essential services that drive our society forward. It’s so much more than power. We provide a range of solutions that will work together to streamline your systems across every stage of the energy journey. Our people are united by a shared mission to make the world safer, brighter, and more productive. Come be part of a team where diverse backgrounds, ideas, and talents drive real impact.

The Industrial Energy Solutions Specialist is responsible for engaging in consultative conversations with potential customers who have inquired about Generac's backup power products. Provides support by answering questions, addressing concerns, overcoming objections, and encouraging customers to schedule appointments as appropriate.

- Answer in-bound pre-sale questions over the phone, email, and web chat regarding Industrial Energy products on a priority basis. Answer detailed questions regarding Generac products.

- Educate consumers on the benefits of working with an authorized Generac Sales & Service dealer.

- Identify potential customer profiles. Perform outbound calls to confirm interest. Follow up with potential customers to gather additional information and connect them with a dealer salesperson. Re-engage, develop, and nurture relationships via phone and email. Run lead generation and lead nurturing campaigns to maintain a healthy pipeline of leads

- Track sales leads throughout their lifecycle, successfully re-initiating the sales cycle with previous potential customers who received, but but did not purchase a product. Identify the root causes of customers not buying and address those issues with product knowledge and the value of Generac products and dealer relationships.

- Responsible for hitting outbound sales targets by effectively managing and re-engaging sales leads.

- Maintain effective relationships with internal teams by providing information, customer sales support, and coordination to facilitate buying decisions.

Minimum Job Requirements

- Associates degree in related field or equivalent experience

- 2 years related experience in a sales, retail and/or marketing role in a B2B environment

Knowledge / Skills / Abilities

- Technical Knowledge and Expertise in the Field of Industrial Energy Solutions

- Experience working with a CRM program

- Ability to Interpret Data, Analyze Results and Make Recommendations

- Problem-solving ability

- Ability to work with a variety of stakeholders, including consumers, dealers, and contractors

- Proven experience as a sales consultant

- Excellent communication (verbal & written), negotiation, and interpersonal skills

- Ability to work autonomously and as part of a team

- Ability to flex and prioritize tasks and manage time effectively to meet deadlines

- Ability to take initiative and work proactively

- Demonstrated accuracy and thoroughness

- Flexibility with schedule to account for business coverage and additional hours during storm response

Preferred Job Requirements

- Bachelor's degree

- Bilingual Preferred

Great Reasons to work for Generac:

- Competitive Benefits: Health, Dental, Vision, 401k and many more

- Free onsite gym open Monday through Saturday for Generac employees

- We offer product loan (for up to 4 days) and discount programs

- Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits, many employees volunteer their time with the customer support team or on the production line, while others go right into storm-affected areas to repair generators

- Make a positive impact. Generac has always been community-minded and dedicated to giving back. The company proudly offers a Volunteer Time Off program, inviting team members to participate in charitable volunteer opportunities on company time.

- We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days.

- We’re an inclusive company that celebrates differences and keeps equity and respect at the forefront.

Physical Demands

: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.