Human Resources Business Partner I/II/SR

General Description

- THIS POSTING IS FOR a Human Resources Business Partner II or Senior DEPENDING ON EXPERIENCE *

Salary Range

HR Business Partner I $59,092 - $78,769

HR Business Partner II $66,164 - $94,536

Senior HR Business Partner $74,131 - $105,892 What You Get

Human Resources Professionals at Toho Water Authority, truly become business partners with each business unit, working collaboratively to drive initiatives forward. With a culture that balances people with business, you will have the opportunity to design programs that expand and strengthen our workforce. You will play a key role in developing and implementing best practices and strategies that advance Toho Water Authority’s efforts to be a high-performance organization fueled by a skilled, engaged, and diverse workforce.

What We Need

The ideal candidate will be a knowledgeable Human Resources professional who has demonstrated experience with talent acquisition, onboarding, offboarding, benefits, workforce development, and well-being. We are looking for an individual who has a passion for people and is committed to driving initiatives forward through the use of analytics, resources, and innovation. As our organization continues to grow and evolve our team acts as change agents to help implement new programs and promote career development at all levels of the organization.

Our Commitment To You

Our Human Resources team is made up of dynamic, mission-driven individuals who are passionate about our Toho Promise and supporting positive change in the workplace. Being part of the HR team at Toho means you are submersed in an environment that allows you to bring your authentic self -daily. It is an environment where learning and innovation are celebrated allowing you to thrive professionally and develop into the HR Professional you always wanted to be.

Who We Are

Established in 2003 by a special act of the Florida legislature, Toho Water Authority (Toho) is the primary provider of water, wastewater and reuse water services in Osceola County and one of the larger utilities in the State of Florida. Toho currently serves over 150,000 customers, in a 342 square-mile area, including St Cloud, Kissimmee, Poinciana, and unincorporated areas of Osceola, Polk, and Orange Counties. Toho was established for the sole purpose of providing regional stewardship over water resources in and around Osceola County.

Toho owns and operates 17 water plants and 9 water reclamation facilities. With a 650+ person workforce, Toho treats and distributes approximately 51.6 million gallons of potable water and reclaims 34.3 million gallons of wastewater each day. Toho has positioned itself as a respected leader in water, a valued community partner, and an employer of choice.

What We Offer

Look forward to flexible work arrangements and an excellent suite of benefits including:

Competitive Compensation: A customized compensation package designed based off your qualification and experience*

Paid Time Off:

Competitive vacation and sick leave accruals, 11 paid holidays, 12 vacation days and 12 sick days per year.

Toho Paid Health Premium Contributions: 100% premium contribution for employee-only options. 80% premium contribution for employee + family option.

Health Reimbursement Account

: Toho contributions to help fund your HRA account. $1,000 individual / $2,000 family

Wellness Initiatives:

An annual credit allowance of up to $1,460 for completing wellness initiatives.

Plus many more…. General Description

The HR Business Partner provides a wide variety of both complex and routine HR services to the organization. This role is performed independently under general supervision and allows for use of initiative and independent judgment based on both education and previous experience. The HR Business Partner provides customer service to both internal and external customers. Each Business Partner has the opportunity to work in multiple HR focus areas.

This position works closely with the entire Human Resources team and organizational supervisors to support the organization's efforts to attract, develop, and retain a diverse and committed workforce. This role offers involvement in a wide variety of department projects and initiatives. The HR Business Partner will also support the implementation of personnel policies and procedures along with other complex projects that allow them to expand their knowledge base and showcase their strengths as they relate to the Human Resources field.

Focus Areas

- Employment – Candidate Sourcing, Recruiting, Selection, Onboarding, Retention, Performance Management, Classification

- Totals Rewards - Health & Wellness Benefits, Leave Programs, Tuition Reimbursement, Incentive Programs, Company Perks

- Employee Development - Employee Engagement, Organizational Culture, Needs Assessment and Program Development, Rewards and Recognition

Essential Functions

- Executes the daily HR operations, which may include answering employee questions, talent acquisition, onboarding, offboarding, benefits, wellbeing, employee relations, and internal communications on HR matters.

- Partner with leaders at multiple levels and their teams to develop and execute HR strategies and activities that champion growth, innovation, and organizational effectiveness. This includes implementing programs, processes, and tools to help set managers and employees up for success.

- Collaborates proactively with hiring managers and business partners to understand the technical requirements, and support hiring needs. Identify candidates for the best fit, based on role requirements, and qualifications of open positions, and identify opportunities for process improvements. Guides internal stakeholders regarding hiring and interviewing best practices.

- Identify opportunities to attract, develop, and retain people to achieve their fullest potential.

- Partner with departmental leads to assess employee development needs, make recommendations, and implement appropriate solutions that align with the organization's strategic plan.

- Provide human resources business support services in the areas of recruiting, on- and off-boarding, performance management, benefits instruction/enrollment, and/or employee development.

- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, benefits, leave programs, and/or employment law and makes recommendations where needed.

- Serves as a resource and main point of contact for HR policy/procedure clarification and as an advisor for other departments while handling employee relations issues and when appropriate, escalating issues to leadership as needed.

- Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Collaborates with the safety and risk team as needed and may serve as backup coordinator for worker's compensation claims.

- Support employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.

- Assist with coordinating compliance and regulatory training for all employees.

- Build trusting relationships with the workforce to ensure the effective delivery of HR programs and provide expertise to identify and address employee relations items.

- Identify opportunities to improve employee experience, assess current programs, and propose innovative ways to improve existing or implement new initiatives

- Provide support to training and development programs, performance management, change management, and staff recognition initiatives.

- Stays abreast with state and federal labor laws and supports departments and organizations to maintain compliance with such laws.

- Maintains current knowledge and understanding of Toho Water Authority policies and procedures to respond to employee inquiries and address implementation issues.

- Conduct special research assignments, create reports, analyze data, and prepare conclusions and recommendations for consideration by management or special committees.

- Actively involved in employee surveys, analytics, and focus groups.

- Completes special projects by clarifying project objectives; setting timetables and schedules; conducting research; developing and organizing information; and fulfilling transactions.

- Supports overall administrative functions, including filing, scanning, faxing, preparing correspondences, and assisting internal and external customers.

- Provide exceptional customer service (internal and external) concerning day-to-day issues and inquiries regarding Toho programs, policies, and procedures.

- All other duties as assigned.

Minimum Qualifications

MINIMUM QUALIFICATIONS: Required Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain that required qualification would be:

- Minimum of 5 of experience in the field of Human Resources with a focus on talent acquisition, total rewards, and/or employee development.

- Any combination of education and experience which demonstrates the candidate’s ability to perform successfully in this position will be considered.

- Proficient in using Microsoft products and ability to learn Toho’s HRIS.

- Upon employment, must possess and maintain a valid State of Florida Class E Driver's License.

Desirable Qualifications

- Bachelor's degree in Human Resources, Organizational Management, or related field.

- SHRM or HRCI Certification

- FMLA/ADA/ Workers Compensation Experience

- Utility experience in the HR capacity.

Key Personal Attributes

- Proven program and project management skills, demonstrating leadership and accountability.

- Solution and results-oriented approach to all situations strong organizational skills ability to prioritize and impeccable time management skills are highly desired

- Demonstrates strong interpersonal skills through positively motivating people, valuing others' ideas, and being a cultural leader.

- Ability to analyze large amounts of information to interpret and make recommendations regarding trends.

- Ability to speak and write persuasively, listen effectively, and engage in meaningful partnerships with both internal and external customers.

- Ability to foster open transparent communications and proactively build positive relationships.

- Sound and appropriate judgment in making decisions and recommendations; devotion to integrity, fairness, and the highest ethical standards coupled with the ability to handle confidential matters with discretion.

Physical Demands

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and bend, kneel, squat, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Environmental factors include indoor, flat surface, noise, sitting with occasionally walking and standing.

Health, Dental, and Vision Medical Insurance

Employee Onsite Wellness Center

401(a) and 457 Retirement Plans

Retirement Match

Group Basic Life Insurance / AD&D

Paid Vacation and Holidays

Paid Sick Time / Sick Bank

Employee Assistance Program

Flexible Spending Account Program

Dependent Care (FSA)

Longevity and Christmas Bonuses

Tuition Reimbursement

01

What is the highest degree or level of school you have completed? If currently enrolled, highest degree received.

- High school graduate, diploma or GED from approved GED Administrator

- Some college, no degree

- Associates degree

- Bachelor's degree or higher

02

If you possess a Bachelor's degree or higher please list your major below. If not, list N/A.

03

Do you currently possess a valid class E State of Florida Driver's License?

- Yes

- No

04

If you answered "No" to the above question, are you able to obtain a State of Florida Class E Driver's License prior to employment?

- Yes

- No

05

How many years of experience do you have working in a Human Resources Generalist/ Business Partner role?

- No experience

- 1 year of experience

- 2 years of experience

- 3 years of experience

- 4 years of experience

- 5 or more years of experience

06

Do you currently hold an HR Certification, if so, please indicate which certification and the date received. If you do not currently hold an HR certification, please put N/A.

07

Please explain how your past experiences make you a strong candidate for the Human Resources Business Partner role.

Required Question