Baker Hughes

HR Business Partner, NAM (OFSE-HQ) Houston or Sugar Land, TX

LocationHouston, TX
Job TypeFull-time

About This Job

Are you passionate about delivering a first-class customer experience for our internal stakeholders?

Do you enjoy collaborating with leaders across the organization to shape the future of global energy?


Join our Team

Oilfield Services and Equipment (OFSE) represents a synergistic union of our oilfield services and equipment offerings, positioning us as a premier upstream partner to our clients. Leveraging advanced technologies like AI, automation, and digitalization, our OFSE solutions ensure efficient, predictable operations, while actively contributing to decarbonization efforts in the global energy landscape.


Partner with the best

As an HR Business Partner, you will collaborate with our centers of excellence including Labor and Employee Relations (L&ER), Total Rewards and Talent Acquisition to implement, adhere to, and execute HR processes and operational strategy for your client groups in North America. Your focus will be on first class customer service as you partner with the business to shape the people and cultural infrastructure as needed to attract, engage and retain the best talent.

In this role, you will be responsible for:

Receiving employee complaints, arranging stakeholders for investigations, determining mitigation actions, and actioning together with the L&ER CoE.

Coaching managers through HR processes including Performance Management, Disciplinary Actions, Merit Reviews and other HR cyclical activities.
Acting as focal point for HR with external labor office inspection team, planned or unplanned inspections, and monitoring local labor & employment regulation changes for respective area/client group.
Participating in and being a key contributor at key management discussions
Providing HR input for strategic business/regional projects, long-term planning and budgeting processes as well as the employee engagement initiatives on the ground.
Providing regional guidance and perspective on employee movements i.e. promotions, salary changes, workforce planning and succession planning.
Supporting any potential HR diligence and integration initiatives as part of overall transformation as well as other HR initiatives.
Evolving HR programs and practices across the region including Project Management for business HR initiatives.
Working alongside other Centers of Excellence to support Baker Hughes wide HR initiatives and projects such as Benefits platform rollout etc.
Providing recommendations for regional HR policies in line with local legislations and collaboration with relevant COEs.
Communicating with the relevant stakeholders should there be any change/ update in the existing policy.
Identifying opportunity areas for Tier expansion, creating knowledge articles, updating country HR manuals and supporting the relevant escalated Tier 2 cases within the pre-defined SLAs for your regional/product line area.
Providing guidance on solutions to business challenges that are not covered by policy today but require compliant and effective solutions that meet the needs of the business.


Fuel your passion

To be successful in this role, you will:

Have a bachelor's degree in Human Resources Management, Psychology, or Business-related subject

Have the ability to balance between being 'hands on' and 'strategic'.
Have dynamic previous experience handling Unions, Industrial Relations, and Employee Relations
Be talent obsessed - passionate about bringing the best out of people and proven record of deploying talent strategies in support of business growth
Have the ability to manage multiple stakeholders, assertive by conviction and collaborative by nature with strong people skills.
Have a dependable commercial acumen, analytical ability and use of data to provide key business insights.
Have good communication skills, both verbal and written.
Have a strong client focus and the ability to build good relationships and engage with business leaders
Have experience working in a matrix environment, with the agility to attend to multiple demands and shifting priorities, and deal with ambiguity and rapid change
Have a good understanding of digital technology and the impact and opportunities that it creates to delivery excellence customer experience.

Work in a way that works for you


We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Working flexible hours - flexing the times you work in the day


Working with us


Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.


Working for you


Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Education Assistance
Generous Parental Leave
Mental Health resources
Dependent Care
Additional elected or voluntary benefits

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.


Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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