ReVision Energy

Heat Pump Service Technician - South Portland

LocationSouth Portland, ME
Job TypeFull-time

About This Job


Description

The Heat Pump Service Technician plays an integral role in maintaining thermal systems installed across ReVision Energy territories. The Heat Pump Service Technician is accountable for safe, consistent and efficient troubleshooting, diagnosis, and repair of air source heat pumps systems. Additionally, Heat Pump Service Technicians are responsible for regular cleaning and preventative maintenance of heat pumps for our customers.

The Heat Pump Service Technician reports to the Residential Service Manager in their respective territory. This role is field based, primarily working solo.


Responsibilities

Respond to thermal service calls individually or with support
Provide regular routine maintenance cleanings of air source heat pumps
Diagnose, troubleshoot, communicate with tech support, and complete repairs
Clearly communicate with customers to identify issues, provide context and a path forward for resolution
Update internal service records in CRM, including photo documentation and information daily
Gather all information needed to apply for manufacturer warranty claims
Provide support to fellow team members regarding service needs
Ensure general site preparation and cleanup is conducted


Requirements

HVAC experience, specifically with Mitsubishi Air Source Heat Pumps
Excellent problem solving skills
Experience working with tools hand and power tools
Comfortably able to lift 50lbs, climb ladders, and work in crawl spaces in all weather conditions
Highly organized with ability to multi-task and set priorities
Valid driver's license and clean driving record
Ability to drive and sit stationary for long periods of time
Capacity to work cohesively in a team and ability to foster a positive team environment, as well self-motivated
Ability to effectively coordinate and communicate with others (customers and co-workers)
Ability to succeed in a fast paced community environment
Safety conscious with comfort in enforcing safety rules with everyone; including supervisors, customers, and co-workers
Ability to produce significant output with minimal waste
Flexible with ability to quickly change priorities
Proactive, bringing new ideas to process and procedures


Preferred Qualifications

Heat pump, plumbing, electrical, or solar thermal systems experience
Comfort working on a roof
OSHA 10
EPA Certification
Other manufacturer certification/training


Required


Preferred


Job Industries


Other

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