N2 Solutions

Head of People Operations

LocationSaint Charles, IL
Job TypeFull-time
Salary$70,000-$95,000

About This Job


Location: On-Site (St. Charles, IL)


Type: Full-Time


Compensation: $70K–$95K annually, based on experience


About Us

We're a growing company in the IT and marketing space, focused on building smart, sustainable systems that scale. Our team is small but mighty, and we're looking for someone who thrives in an environment where processes are evolving, autonomy is valued, and the impact is real. This role will help build the people foundation for our next stage of growth.


About the Role

We're looking for a thoughtful, reliable Head of People Operations to shape and support the full employee experience. You'll own the core people systems, from hiring and onboarding to performance and engagement, while building the infrastructure for a values-driven, people-first workplace.

This is a Director-level role in scope and ownership, you'll lead and build the People function from the ground up. You'll work closely with leadership and have a true seat at the table as we scale.

This is a full-time, on-site role, ideal for someone who's excited to be hands-on while also shaping long-term strategy. The compensation range is dependent on experience and level of strategic ownership. We're open to candidates who are ready to step into this role and grow, as well as those who bring deeper experience in building people systems from scratch.


What You'll Do


People Operations & Employee Experience

Lead full-cycle recruitment and hiring, from job postings through onboarding and offboarding
Design and implement onboarding processes that create clarity and connection
Maintain HR policies, handbooks, and internal documentation with a people-first lens
Coordinate performance cycles (90-day reviews, quarterly check-ins, development feedback)
Partner with leadership on workforce planning, hiring needs, and employee experience
Serve as a trusted resource for employee questions, team culture, and support


Systems & Compliance

Support payroll and benefits administration (in partnership with finance/leadership)
Ensure compliance with employment law, recordkeeping, and HR best practices
Help streamline and document internal processes across the employee lifecycle
Implement lightweight tools to improve hiring, engagement, and performance systems


Culture & Communication

Shape internal communication around policies, values, and expectations
Support team wellness and engagement touchpoints
Help define and maintain a strong company culture as the team grows


Who You Are

4–8 years of experience in People Ops, Operations, HR, or talent roles
Comfortable working independently, with strong follow-through and communication
Familiar with HR/payroll systems (Rippling, Gusto, BambooHR, etc.)
Confident building people processes from scratch but willing to keep things lightweight
Empathetic and organized; good with systems and also human in your approach
Bonus: Experience hiring for technical or IT-related roles


What We Offer

A collaborative, forward-thinking team that values transparency, autonomy, and care
A clear seat at the table, with opportunities to shape strategy and company culture
A flexible, values-driven environment where your input and ownership matter
A thoughtful benefits package, including health insurance, 401(k), and unlimited paid time off because we believe supporting our team is essential to doing great work
Opportunities for long-term growth as the company continues to scale

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