Finance Systems Support Analyst

Requisition ID: 108639

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People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

Primary Role

The Controller department is seeking a Financial Systems Analyst. The Financial Systems Analyst will play a pivotal role in this organization by overseeing the administration and maintenance of our accounting/financial systems. These systems and applications support our accounting finance and reporting teams. Our Financial Systems team will provide oversight, maintenance, and administration of multiple financial/accounting systems and applications. The team, actively participates in implementations, projects, enhancements and upgrades to existing and new financial systems. They will troubleshoot and solution issues for our users in finance and accounting, to support and administer all system issues including and not limited to, monthly and quarterly financial close . The position will coordinate and collaborate regularly with IT when applicable to keep all systems and users working. Additionally, there is a growth area around upgrading and identifying process improvements to the various modules an SASS applications.

Key Accountabilities

- Provide support and administration to the business function, maintaining our financial system including, SAP ECC, SAP S4 HANA, Powerplan, Alteryx, , Hyperion and Blackline, and Avalara.

- Assist with system testing, documentation and operating procedures and projects (i.e. upgrades, new system implementations)

- Assists end-user community with technical solutions and support in identifying, resolving and/or advancing issues encountered in business systems

- Performs setups in the systems to include but not limited to chart of accounts values in the general ledger and maintenance of financial tables. Also, maintain documentation to document related to setups

- Assist with the development of and delivery of training programs for various financial application users

- Translate business requirements to system functional requirements

- Develop and maintain an expert level of functional knowledge of the applications

- Build strong relationships with both internal and external customers

- Assure compliance on systems’ SOX requirements and protocols including, access control, COA maintenance, and change management across various applications.

- Administer and maintain financial systems to ensure optimal performance and compliance.

- Provide business and system administration ensuring appropriate master data setup to enable accurate financial postings for system integrations and daily business operations.

- Liaison between Finance and IT, facilitating the translation of business requirements and issues into system solutions and actions where applicable.

- Responsibilities include analyzing system issues, application data, and business processes, creating solutions, performing testing, identifying opportunities for process improvements, and providing recommendations that align with business objectives and user needs.

Knowledge/Skills

- Excellent verbal and written communication, listening and interpersonal skills

- Strong analytical, task/project management and problem solving skills

- Demonstrated ability to work in a team-oriented, collaborative environment

- Demonstrated ability to anticipate potential problems and act in a proactive manner

- Ability to be resourceful and leverage available resources to create and improve processes

- Results Oriented in a fast-paced environment.

- Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions

- Know, understand and follow departmental and company policies and procedures, and contacts that govern the work environment.

- Participate in and contribute to the culture and environment in a positive and professional manner by collaborating with colleagues, offering suggestions, accepting feedback, resolving problems and being productive with the strategies of the organization in mind.

Experience/Education

- Bachelor's degree in accounting, business administration, information science, or related business field is required

- Basic knowledge of finance operations

- Minimum of three years of financial information systems experience is preferred

- Specific experience with SAP, Hyperion, Powerplan and/or Blackline highly desirable

- Experience with system enhancement processes, project implementation, and testing.

- The ability to understand and assess the underlying financial and internal control linkages to business processes.

Work Environment

Modern day professional office environment

Competencies

Champions safety

Customer obsessed

Cultivates innovation

Nimble learning

Drives Results

Collaborates

Join American Water...We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.