Adams Sanitation is a fast-growing waste hauler serving residents and businesses in Northwest Florida providing a full range of waste and recycling collection and disposal services. At Adams, safely exceeding customer expectations while supporting the communities that we serve is what drives us every day. Our fast-growth and team focused environment makes us a great place to work for dynamic, self-motivated people.
Job Purpose
•To oversee growing residential business is Santa Rosa County while engaging in first-line communication and management of employees.
Tasks
•Supports company operations by coordinating schedules, routes, equipment and supervising drivers.
•Coordinates with the Lead Field Supervisor on any escalated issues.
•Coordinates with Lead Field Supervisor to manage and develop field staff
•Coaches and directs employees as to the completion of routes/duties and reinforces company safety standards.
•Works closely with the Customer Service Team and interacts directly with customers in South Walton County serving as the customer liaison for existing contracts.
•Keeps current with and helps implement company policies and procedures by keeping employees informed.
•Serves as back-up driver in driver-shortage circumstances
•Participates in the training of all new field employees, including how to use tablets and routing software.
•Helps reinforce core values to employees, maintaining the customer service approach and helps keep motivation and culture positive.
•Works within routing software to assist in establishing and updating routes and resolving mapping and routing related customer service issues.
•Serves as back-up driver in driver-shortage circumstances
Requirements
This position requires the employee:
•To lift and/or move up to 100 pounds.
•Frequently exposed to outdoor weather conditions.
•To have knowledge of DOT safety regulations
•To have excellent customer service skills and the ability to present in a professional manner.
•To be proficient with Word, Excel, and Google Docs/Sheets
•To have excellent communication and advisory skills
•To sit, stand and walk, use hands to finger, handle, or feel, reach with hands and arms, and stoop, kneel, or crouch
Qualifications
Associates Degree Preferred or equal years of experience
1+ Years related experience in front-line management and/or routing operations.
Class B CDL preferred or willingness to obtain Class B CDL within 6-months required
Clean driving record required