Field Service Technician

Work independently with little supervision. Travel to customer locations to install, calibrate, test, and commission NOV-MD Totco equipment and software

Provide onsite training to customers in safe operation and use of M/D Totco systems

Perform general maintenance on NOV-MD Totco equipment and software including updates, upgrades, and replacement

Respond to and manage service calls that require more time than anticipated

Service calls may include troubleshooting and repairs, additional equipment requests, rig up/down equipment, etc.

Diagnose and solve problems from non-technical descriptions provided by customers

Possess superb customer service skills

Build positive relationships with customers

Produce timely and detailed service reports, billing tickets, and any other job-relevant documents

AA Degree and/or equivalent experience with 2+ years of technical experience preferred

Willing to travel over 75% of the time

Work schedule is 10 days on, 4 days off

Willing to work 12+ hours daily during your schedule

Good interpersonal skills

Good verbal and written communication skills

Knowledge of oil and gas field components, including software and hardware

Willingness to be on call

Electrical background preferred

All applicants must pass a background check, driving record check, and drug screening.