Field Service Lead (Florida)

Position Summary:

This position manages our Service Technicians, offers in-person customer service to our clients, and works

closely with our Sales and Account Management departments to ensure overall satisfaction of our clients.

The key objectives of this position are to maximize employee safety, technician productivity and utilization,

quality customer service, and cost control. While working closely with the Service Support Manager and

Field Service Manager, the Field Service Leader (FSL) is to provide visionary leadership within the defined

subregion.

Resulting in effective and quality on-time execution of scheduled events, adequate staffing,

management, maximized personnel utilization, ongoing employee career development, overall cost and

inventory control, and achievement of total revenue, margin, and efficiency targets.

Education and Experience:

Duties and Responsibilities:

Manager.

Field Service Manager.

interaction.

to ensure they are properly trained and equipped.

required with the Field Service Manager.

procedural coaching, and ongoing career development.

growth opportunities.

maintain the highest level of customer service possible.

initiate creative solutions to meet customer needs.

training needs.

Knowledge, Skills, and Abilities:

training, emergency call outs and coaching opportunities.

About Us:

PowerSecure, a Southern Company subsidiary, is a leading provider of innovative energy solutions to electric utilities and their industrial, institutional, and commercial customers.

Join Our Power Team!

We invest in high-value and cost-effective benefits for our employees. Our benefits package includes:

PowerSecure is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. This position is not open to third party recruiters.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.