Ranger Energy Services

Field Quality Champion

LocationMidland, TX
Job TypeFull-time

About This Job


SUMMARY

The Field Quality Champion will be responsible for the quality of service delivery, technology implementation, and the regulatory compliance of assigned districts and or crews.


ESSENTIAL DUTIES AND RESPONSIBILITIES

Focuses on the Service Quality delivery of the field crews
Minimize NPT during an active Service Quality incident
Manages client perceptions in the field and maintains good relationships with client field personnel to prevent or mitigate damage to reputation
Ensure accurate reporting and maintain the Service Quality data base for the business unit
Investigate each Service Quality incident to eliminate or reduce the likelihood of repeated failures (RCA, Action Items RACI, communication, implementation and closure of action items)
Conduct district and field Audit schedule, to ensure trends towards Service Quality Excellence
Ensures all districts are compliant and function without risk to their LTO
Conduct district and field compliance audits
Assist in the maintenance of compliance training records
Actively participate and ensures success of new technology roll outs and field trials
Present to Clients and Management on Service Quality, Compliance and Technology as needed
Assist in the maintenance and implementations of policies, procedures and processes
Trains field crew personnel when gaps are found in their required skills to perform the job
Ability to travel as required
Other duties as assigned


REQUIRED EDUCATION, QUALIFICATIONS AND EXPERIENCE

High School Diploma or GED
Minimum of 10 years of Wireline Field Services experience in P&A, Pump-Down and service work required
Minimum of 2 years of quality or operations management at field or district level required
Must be able to work in a team environment
Strong technically in all Wireline operations
Must be able to perform the essential functions in a fast paced environment
Must possess exceptional customer service skills and the ability to work with current and potential customers, both internally and externally
Must have excellent people management and leadership skills
Must have excellent time management and organizational skills
Must have good problem solving and multi-tasking skills
Strong written and oral communication skills
Strong data gathering and interpretation skills


COMPUTER

Proficient with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)


PRE-EMPLOYMENT REQUIREMENTS

Must complete and pass all required pre-employment screenings


ABOUT THE COMPANY

Ranger Energy Services is an oil & gas completion and production solutions company with a foundation built on well servicing, wireline, and natural gas processing. Ranger Energy is committed to providing employees with a benefits program that is both comprehensive and competitive. The programs are designed to invest in you and the things you care about – your health, your family, and your future. Come join our team of highly skilled, motivated employees, working on state-of-the-art equipment with outstanding compensation and additional benefits, including:

Medical/Dental/Vision
Flexible Spending Account/Health Savings Account
Life Insurance
Short- and Long-Term Disability Insurance
Employee Assistance Program
401(k) Retirement Plan with Employer Match
PTO (depending on eligibility)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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