Enterprise Infrastructure Capacity Planner

Work Place Flexibility: Hybrid

Legal Entity: Entergy Services, LLC

This position will require on-site presence 2-3 days per week. The preferred locations for this position are New Orleans, LA or The Woodlands, TX. Other acceptable locations include Jackson, MS or Little Rock, AR. Other locations are not approved. Candidates who cannot meet this requirement will not be considered. Relocation and sponsorship costs are also not approved for this position.

The official title of this position will be IT Consultant – Sr.

Job Description:

We are seeking a highly skilled and experienced Enterprise Capacity Management Specialist to join our team. The ideal candidate will have a strong background in back-end storage infrastructures, virtualization technologies, and capacity management toolsets. This role involves developing optimized capacity hosting plans, analyzing server and storage performance, and providing recommendations to maintain an optimized IT infrastructure. This role will also provide thought leadership as we begin to move significant portions of our enterprise to AWS. With the journey to the cloud, our capacity management strategies will have to evolve while continuing to serve our on-prem needs.

Key Responsibilities:

On-Prem Capacity Management:

- Leverage tools to predict future compute and storage capacity needs for the enterprise.

- Provide capacity reports and recommendations to maintain an optimized footprint and costs as IT infrastructure needs evolve over time.

- Manage capacity management software, currently BMC Truesight Capacity Optimization.

- Remediate software vulnerabilities through software upgrades and patches, including supporting software such as Apache Tomcat, PostgreSQL, Java, and Oracle client maintenance.

- Participate in major incident management calls to provide real-time performance metrics.

- Create and maintain time-forecasting models for servers and storage.

- Provide analysis and recommendations for server and storage consolidation efforts with predictive modeling for tactical (18-24 month) forecasts.

- Develop hosting plans and capacity architecture for new application projects, application upgrades, and application enhancements.

- Assist projects in determining capacity requirements for compute and storage.

- Perform capacity analysis to determine hardware purchasing needs.

- Review and maintain enterprise Disaster Recovery Testing Strategy.

- Periodically review RPO measurements and develop remediation plans where infrastructure RPO gaps are identified.

Cloud Capacity Management:

- Provide key data and thought leadership for FinOps processes.

- Develop and implement cloud capacity management strategies to ensure optimal utilization of cloud resources.

- Monitor and analyze cloud resource usage to identify trends, forecast future needs, and make recommendations for scaling.

- Collaborate with cloud service providers to optimize resource allocation and manage costs effectively.

- Implement automation tools and scripts to streamline cloud capacity management processes.

- Assist in managing cloud cost allocation and chargeback processes to ensure accurate cost distribution across departments and projects.

- Identify and implement cost-saving measures, such as rightsizing, reserved instances, and spot instances.

Education, Experience, and/or Certification:

- Bachelor’s degree in Computer Science, Information Technology, or related field. Advanced degree a plus. Significant work experience may be considered in lieu of a degree.

- 8+ years of experience managing infrastructure and capacity in an enterprise environment.

- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders.

- Solid knowledge of enterprise architecture/design principles (e.g., application, server, and network design as well as SDLC principles and best practices).

- Demonstrated ability to appropriately prioritize and manage workloads in a remote environment.

- Demonstrated ability to handle stressful situations calmly and effectively.

- AWS, Microsoft, Oracle, or other relevant certifications are considered a plus.

- Experience managing and/or designing technology solutions in a cloud environment is a strong plus (particularly AWS).

Required Skills and Experience:

- Experience with back-end storage infrastructures (SAN/NAS/DAS), such as NetApp, Comm Vault Hyperscale-X, Cisco MDS (SAN), and HP 3PAR (not required but a plus).

- Experience with virtualization technologies, including Nutanix (Prism Central, Prism Element) and VMware (vCenter, ESXi). Docker and Kubernetes containerization experience is a plus.

- Experience working with one or more capacity management toolsets for servers and storage.

- Experience developing optimized capacity hosting plans for new business applications or application enhancements/upgrades.

- Ability to translate project requirements into labor and physical asset estimates based on current vs. future state capacity requirements.

Preferred Skills and Experience:

- Experience analyzing server and storage performance to identify infrastructure bottlenecks and root cause analysis.

- Working knowledge of capacity management predictive modeling, including algorithmic-based error measurement, outlier detection, X-bar/S, and similar analyses.

- Working knowledge of management data integration with managed systems, including SQL, Oracle, JSON, and SNMP.

- Working knowledge of SAN configurations and planning (Cisco MDS / NetApp).

- Working knowledge of Cisco UCS environments.

- Working knowledge of networking as it relates to server setup, including subnetting, load balancing, port-mapping, bonding/LACP, and routing authorities.

- Working knowledge of Amazon Web Services (AWS) – associate architect certification is a plus.

- Preferred candidate will have experience with several of the following tools:

- BMC Truesight Capacity Optimization (TSCO)

- BMC Helix

- NetApp Data Infrastructure Insights (DII)

- Oracle Enterprise Manager (OEM)

- VMware vCenter

- Nutanix Prism Central and Prism Element

- Cisco Intersight

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Primary Location: Louisiana-New Orleans Louisiana : New Orleans || Arkansas : Little Rock || Mississippi : Jackson || Texas : The Woodlands

Job Function: Information Technology FLSA Status: Professional Relocation Option: No Relocation Offered Union description/code: NON BARGAINING UNIT Number of Openings: 1 Req ID: 120311 Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.