Enterprise Account Manager - Energy Storage

Opportunity:

We are seeking a dynamic and results-driven Enterprise Account Manager to join our team and oversee strategic relationships within the Energy Storage Market. As an Enterprise Account Manager, you will be responsible for cultivating and maintaining long-term partnerships with key clients, driving revenue growth, and ensuring client satisfaction.

Location: Position can be hired anywhere in North America, initially working from home but in-country travel will be required.

Key Responsibilities:

Client Relationship Management:

• Build and nurture strong relationships with key stakeholders within our Energy Storage Clients, including executives, project managers, and engineers.

• Understand client needs, objectives, and challenges to effectively position our software solutions and services as valuable business enablers.

• Serve as the primary point of contact for client inquiries, escalations, and strategic discussions.

Strategic Account Planning:

• Develop and execute comprehensive account plans to drive growth, maximize revenue opportunities, and expand our footprint within existing Energy Storage accounts.

• Identify new business opportunities within existing accounts and collaborate with internal teams to develop tailored solutions that address client requirements.

Sales and Revenue Generation:

• Meet and exceed sales targets by driving upsell and cross-sell opportunities within assigned accounts.

• Lead contract negotiations, pricing discussions, and proposal development to secure new business and contract renewals.

• Track sales metrics, pipeline activity, and forecast accuracy to provide regular updates to management.

Collaboration and Coordination:

• Work closely with internal teams, including Sales Engineers, Product Managers, and Customer Success, to ensure alignment on client needs and delivery of exceptional service.

• Collaborate with Marketing and Product Development teams to gather client feedback, identify market trends, and contribute to product roadmap discussions.

• Support the continued evolution of product pricing strategies for different markets in which

Elysia operates.

• Work with customer purchasing teams, and internal finance teams to manage customer orders and invoicing.

Client Advocacy and Retention:

• Act as a trusted advisor to clients, offering insights, best practices, and thought leadership to drive value and foster long-term partnerships.

• Proactively address client concerns, manage expectations, and resolve issues in a timely manner to ensure high levels of client satisfaction and retention.

Qualifications & Experiences:

• Bachelor’s degree in Business Administration, Marketing, Engineering, or related field (MBA beneficial).

• Proven experience (8+ years) in enterprise sales, account management, or business development within the software or battery industry, working with clients in the Energy Storage sector.

• Strong understanding of the energy storage industry, including industry trends, challenges, and competitive landscape, notably across UK, Europe and North America.

• Demonstrated track record of achieving and exceeding sales targets in a B2B SaaS environment.

• Excellent communication, negotiation, and presentation skills, with the ability to influence and build rapport with C-level executives.

• Highly organized with strong project management skills and the ability to prioritize and manage multiple tasks simultaneously.

• Willingness to travel as required to meet with clients and attend industry events.

• Can-do, open-minded attitude, with a willingness to learn.

• Purpose-driven, keen to make a positive global impact through the products we develop and deliver to customers.

• Proven ability to convey customer requirements to Product and Engineering Teams.

• Experience with Salesforce beneficial but not essential.

This job description is not exhaustive, and the job holder will be required to carry out from time-to-time tasks in addition to the above that will be both reasonable and within their capabilities.

Elysia promotes a flexible work environment.

Overview of Elysia Battery Intelligence

At Elysia, we are at the forefront of revolutionizing the life, safety, and performance of battery systems, across markets and industries. As a pioneering technology company, we specialize in the development of cutting-edge software solutions that supports, optimises and de-risks the deployment of batteries, from cradle to grave, starting with design and manufacture, through to first-life monitoring and the transition to second-life or recycling.

Our team of brilliant minds and passionate experts are dedicated to pushing the boundaries in software-derived performance, both within embedded BMS and cloud-based domains. We believe in the combination of expertise in electrochemistry, battery systems and data science to build products that empower our customers to unlock the full potential of their battery assets.

Elysia is wholly owned business of Fortescue, a top 10 ASX listed company. Fortescue is a world leading mining and energy company, who has committed to reach net zero by 2030. As one of its flagship customers, Elysia is working closely with Fortescue to assist with the decarbonisation of their operations.