Energy Efficiency Analyst I, II, Sr

JOB SUMMARY

The Analyst supports the development and ongoing management of Georgia Power’s programs, including optimizing the systems that enable program performance. The Analyst is responsible for ensuring all program data and information is accurately recorded, reported, and projected according to established program guidelines. This role is responsible for monitoring the status of projects to keep the Project and Program Managers advised concerning project and program outcomes. The Analyst will assist with the program compliance reporting and program/projects audits, including Public Service Commission filing requirements. This role must collaborate with diverse teams across multiple departments within GPC to accomplish specific objectives and support various initiatives to drive program success and attain a high level of customer satisfaction.

MAJOR JOB RESPONSIBILITIES

- Support the design, development and implementation of programs.

- Produce, manage, and track monthly program reports and analysis

- Produce regular and ad hoc reports to track significant program milestones to ensure compliance with Commission approved guidelines and other regulatory requirements.

- Monitor the status of program and participation to keep leadership advised on program success.

- Implement significant process improvements using tools and technology to work more efficiently.

- Support recurring regulatory compliance filings and requests from key regulatory proceedings

- Develop content for Georgia Public Service Commission (PSC) data requests

- Education of internal and external stakeholders on program processes, benefits and solutions

- Leverage relationships with internal and external partners to successfully implement the execution of multiple programs/projects

- Effectively collaborate across cross-functional teams to gather, provide and track program data

- Participate in committees and undertake special projects to ensure program performance

- Lead and coordinate all external conferences and trade shows, ensuring we have the appropriate support, participation, and success metrics.

JOB REQUIREMENTS

Education & Experience:

- Bachelors’ degree from a 4-year accredited institution.

- Prior experience in one or more of the following areas is plus: customer solutions, electric transportation, energy efficiency, renewables and resiliency, power delivery, and/or customer service

- Experience using data analysis tools, specifically Microsoft Excel, is required

- Experience in the areas of project and program management and direct customer interaction is a plus

- Proficiency with Word, Excel, Power BI, PowerPoint, and Microsoft Teams

- Knowledgeable in preparing reports and supporting internal/external data requests

- Experience developing management-level presentations, communications, and reports

- Experience working on regulated approved programs is desired

Knowledge, Skills & Abilities:

- Effective communication and strong interpersonal skills to ensure high customer satisfaction

- Highly motivated and flexible with a strong attention to detail

- Ability to research and evaluate large amounts of data.

- Work independently and in an organized manner without direct supervision

- Ability to make recommendations to management based on program trends and projections

- Must have strong problem solving/analytical skills and ability to troubleshoot complex issues

- Working knowledge of CSS and other internal tools

- Ability to quickly comprehend technical information and data, identify key issues, and refine vague reporting requests into concrete requirements to be developed into reporting solutions

- Ability to effectively develop and summarize reports for internal and external communication

- Effective at building and leveraging internal and cross-functional relationships to achieve goals

- Strong understanding of processes and attention to detail to minimize risk and program exposure

- Broad understanding of the Company’s operations, policies, and procedures

- Be a Champion of the Customer, anticipating and responding promptly to customer requests.

Behavioral Attributes:

- Role model of Our Values and Safety Excellence

- Highly-motivated self-starter with the ability to prioritize work effectively, exercise sound judgment, and accurately complete multiple tasks

- Strong attention to detail and dedication for quality, accuracy, and timeliness

- Strong team player who excels in a collaborative and dynamic environment

- Forward-thinking with a desire to improve processes and programs

- Must be able to build positive relationships and work well with diverse groups, tailoring communication methods appropriately for customers, developers, employees, supervision, and management

- Ability to prioritize work effectively, adapt in a changing environment, and accurately complete multiple tasks

Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).

Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 14681

Job Category: Customer Service

Job Schedule: Full time

Company: Georgia Power