Endpoint Management Engineer

Location: Carmel, Indiana; Eagan, Minnesota

Starting Salary Range: $120,000 - $139,000 - position is also eligible for an annual bonus if individual performance and company objectives are met.

Join our team as an

and help shape the future of our desktop environment. This role is ideal for someone who is not only proficient in tools like Intune, Ivanti, and Patch My PC, but also energized by identifying gaps, evaluating emerging technologies, and shaping the roadmap for the future of endpoint management and desktop automation. You'll serve as a trusted technical expert, leading the design, implementation, and optimization of desktop solutions that align with our evolving business needs. You'll collaborate closely with stakeholders to gather requirements, revamp configurations, and deploy scalable, secure, and reliable desktop environments.

We're looking for someone with deep expertise in tools like Intune, SCCM, Remote Customer Support, Ivanti, and Patch My PC. You'll use this knowledge to streamline processes, promote best practices, and drive innovation in desktop management. A key part of your role will include launching new tool instances and managing group policies to ensure consistent and effective configurations across the organization.

What you’ll do as MISO’s

- Design, implement, and optimize desktop configurations using tools such as Intune, SCCM, Ivanti, and Patch My PC to meet business needs and industry standards.

- Assess and optimize current toolsets and processes in the end-user computing space.

- Design and implement automation solutions to improve desktop and endpoint management efficiency.

- Lead the evaluation and adoption of new tools and technologies in areas like virtualization, security, and endpoint management.

- Develop a strategic roadmap that aligns with the organization’s future needs and industry trends.

- Stand up and integrate new instances of desktop management tools while maintaining reliable operations across critical systems and applications.

- Provide advanced troubleshooting and configuration support to ensure secure, stable, and scalable desktop environments.

- Manage and maintain group policies, leveraging deep technical knowledge to drive consistency and support organizational standards.

Skills/Experience we are looking for as our

- Bachelor’s degree in Technology, or related field, or a minimum of seven (7) years relevant work experience

- Proficient in key desktop management tools including Microsoft Intune, SCCM, Ivanti, Patch My PC, and Remote Customer Support, with advanced knowledge of group policy design and implementation

- A proactive mindset with a passion for building and improving technical environments.

- Advanced skills in writing, debugging, and executing PowerShell scripts to automate routine tasks such as device configuration, user management, and reporting

- Experienced in device hardening using NSA-approved and CIS standards, with a solid understanding of virtualization technologies and endpoint security strategies

Appropriate level will be determined based upon experience and knowledge.

Transformative innovation is happening in the electric industry, from digitalizing homes and distributed resources to renewable energy and an ever-changing grid. MISO manages the electricity superhighway in the Central U.S. and through use of groundbreaking research and advanced technology, our highly skilled employees ensure power flows reliably to 45 million Americans. Operating the electricity grid, running a robust energy market, planning for a bright future – it’s what our immensely hardworking and dedicated team does every day.

At MISO we offer a comprehensive benefits package, including 401k, available on your first day of employment.

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