ISO New England Inc.

Electricity Market Support Engineer

LocationHolyoke, MA
Job TypeFull-time

About This Job

ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy.

We are currently seeking an Electricity Market Support Engineer to join our team! In this role you will be responsible for providing functional and technical expertise to projects and assignments pertaining to critical Business units in the organization. You will bring both engineering and IT perspective to the services and state-of-the-art solutions provided by the department.

ISO New England’s Day Ahead & FTR Applications team is focused, passionate, team-oriented, and results-driven. Their skills and commitment have aided in transforming New England's bulk electricity system into one of the nation's most innovative, forward-looking examples of industry restructuring.

If hands-on problem solving with practical application describes your career goals…
If you want a close-knit environment focused on innovation and technological leadership, where the best minds are helping shape tomorrow's energy landscape…
If you're looking for an employer that can provide vision with results…

Then ISO New England can provide the rewarding opportunities you seek.


What We Offer You

Hybrid work schedule with 2 days/week onsite
Paid on-call rotation
Relocation Assistance
Base salary plus performance bonus program, professional development and tuition reimbursement, enhanced 401k and financial planning, wellness programs with onsite gym, onsite café with free coffee, flexible work hours, access to business networks & more, all in a stable and supportive work environment!


How You Will Make An Impact

Plan, coordinate, and perform complex technical assignments related to software applications in support of the Day Ahead Market Admin, FTR/ARR Market Admin, Forecasting Office, and Markets Monitoring groups
Analyze, design, troubleshoot, recommend solutions and implement fixes associated with Market System applications
Assist in the development of RFPs and evaluation of results
Coordinate with consultants and vendors on project deliverables
Test and validate changes to market applications
Develop and maintain extensive knowledge of the Day Ahead and FTR Market applications
Support Market Clearing Engine auditing
Lead IT Support activities for one or more business areas
Follow the Change Management and Software Development Life Cycle (SDLC) policies and procedures during the course of the work

What You Need To Be Successful In This Role

Bachelor’s degree in electrical engineering with concentration in Power Systems, Electricity Markets, or related field
5+ years of working experience as an Electricity Market Engineer or similar role in electric utility industry or electricity market application vendor companies.
Experience with tools like PL/SQL Developer, or Oracle SQL Developer etc
Excellent analytical, verbal and written communication skills
Demonstrated ability to work both independently and as a Team Lead
Demonstrated experience dealing with challenging situations and communicating different problems to a wider audience
Ability to participate in an on-call rotation, which may require working outside of standard business hours.
Desired not required
Master's or PhD degree in Power Systems, Electricity Markets or a related field
Programming experience in Power System Market applications
Experience with the GE Grid (previously ESCA or Alstom Grid) Market Systems

This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.

Equal Opportunity: We are proud to be an EEO employer. Applicants for employment are considered without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, citizenship, national origin, age, ancestry, marital status, disability (including learning, mental, intellectual, and physical), service in the uniformed services, genetic information, or any other status protected by applicable law.

Drug Free Environment: We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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