The Electrical Technician will properly evaluate, diagnose, perform repair and planned maintenance on equipment Key Responsibilities - Evaluate basic equipment issues, implement appropriate repairs; as assigned, perform planned maintenance (PM), safety, and environmental inspections and maintain effective customer relations - Follow appropriate policies, procedures, protocol and complete necessary documentation - Maintain daily communications with customers as directed, to ensure resolution and proper follow-up, leading to customer satisfaction - Implement customer facility contract, supporting business goals and objectives - May assist more and less experienced technicians on basic and more complex repairs /resolution respectively - Work as a member of local team to provide efficient service delivery to all accounts within assigned area - Document all repair actions and submit reports/summaries according to schedule. Ensure proper care of spares, tools and test equipment and ensure calibration - Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use/handling of equipment through formal training - Meet all other applicable regulatory requirements - Perform other related duties as assigned Criteria & Qualifications - Minimum High School Diploma/GED required AND one of the following: 1) Minimum of one-year experience or other equivalent formal training in maintaining electronics or electromechanical equipment 2) Previous experience developing and maintaining good customer relations - Trade certificate required or other equivalent training