About the Position:
We are seeking a detail-oriented and analytical Demand Planner to join our Supply Chain Services Team. Demand Planners are responsible for forecasting customer demand, analyzing sales trends, and aligning inventory levels to ensure optimal product availability. The ideal candidate will collaborate closely with Sales, Accounting, and Operations to develop accurate demand plans that support business goals and drive efficient supply chain performance. The ideal candidate combines strong analytical skills with excellent communication and a proactive mindset to anticipate market needs and contribute to strategic planning. Demand Planners report to the office each day, which operates on a Monday - Friday, 7:30 AM - 4:30 PM schedule.
What are the key responsibilities?:
•Manage demand for all assigned stock items in SIQ
+ Collaborate with Account Manager, Alliance Supervisor, and/or Customer Support Representative to improve order and forecast accuracy
•Process and submit vendor purchase orders per SIQ
+ Purchases should be placed per SIQ suggestions (daily)
+ Confirmation of pricing, freight terms, FOB terms, ship dates, per PO
•Process all inter-site transfers
+ Daily transfers to spokes
+ Daily add-on transfers
+ Weekly transfers back from spokes
+ Site to site transfers
•Obtain PO acknowledgments from vendors and enter/update in Great Plains/Epicor
•Manage lead time in Great Plains/Epicor and SIQ
•Address late PO alerts daily
•Review projected stock-outs daily
+ Prioritize high-ranked items (item is projected out of stock and existing orders do not cover the shortfall); Medium-ranked items (item is projected out of stock, but existing orders will eventually cover the shortfall).
- Expedite inbound PO’s to hub and/or spokes
- Communicate projected stock-outs for critical/common items to Account Manager, Alliance Supervisor, and/or Customer Support Representative and take actions taken to mitigate the issue
•Perform BKO RCA’s daily (responsible for all alliance RCA’s)
+ Update Customer Support Representative of status of materials
•Enter item replacements into SIQ
•Enter Inventory Management Requests (IMR’s) into SIQ after approval
•Resolve Vendor Issues (recorded in Smartsheet)
+ SCS is responsible for “Quality Issues” & “Invoice Price Discrepancy Issues”
+ Operations is responsible for all other reason codes
Qualifications:
•Bachelor's degree in Supply Chain Management, Business, Economics, or a related field preferred
•2-5 years of experience in demand planning, supply chain, forecasting, or inventory management
•Experience with demand planning software; StockIQ experience a strong plus
•ISM Certification highly preferred
•ERP experience – Epicor a strong plus
•Smartsheet experience a strong plus
•Strong organizational skills
•Excellent attention to detail and accuracy
•Strong communication and cross-functional collaboration skills
Physical Requirements:
•Must be able to remain in a stationary position 80% of the time
•Needs to occasionally move about inside the office to access office machinery, warehouse area, etc
•The person in this position frequently communicates with both internal employee and external vendor and must be able to exchange accurate information in these situations
Must be able to view computer and phone screens for more than 90% of job
The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or provide relief during peak periods.