Delivery Driver Manager

Dead River Company delivers energy and peace of mind to customers throughout Northern New England and New York with over 1,700 employees and a commitment to our core values of integrity, caring, and excellence. At Dead River Company we relate our success directly to the strength of our management team.

Position Summary:

The Delivery Driver Manager reports to the Market Manager and is responsible for hiring and overseeing delivery drivers and maintaining the delivery fleet to enhance customer satisfaction and loyalty. The primary goal of this position is to provide timely and efficient deliveries to customers in the local market. This position provides leadership in support of the Dead River Company Brand Promise, Customer Guarantees and Pledges, and Co-worker Guarantees and Pledges.

Essential Functions:

- Provides twenty-four hour delivery service seven days a week by hiring and scheduling a productive workforce of regular, seasonal, and on-call drivers. In emergency situations, this position participates in making petroleum product deliveries.

- Sets the standard for all drivers in building customer relationships, supporting annual customer growth and retention goals, corporate image, safe work habits, and driving courtesy.

- Holds weekly driver huddles to communicate successes, metrics and delivery standards.

- Holds individual performance conversations with drivers each month.

- Regularly rides with drivers to review and observe established driving and delivery expectations and addresses observed deficiencies.

- Evaluates and discusses performance with employees utilizing the Performance Scorecard.

- Schedules repairs, maintenance, licensing, and inspections of delivery vehicles. 8. Maintains driver files and vehicle maintenance files according to federal and state regulations and company policy.

- Maintains communication with Delivery Center Manager and Routing Specialists. Provides trucks and drivers needed to meet customer demand based on weekly forecast.

- Participates in driver training and documents that all drivers have been trained in the safe handling and delivery of petroleum products.

- In markets where local bulk storage facilities exist, this position provides oversight to make certain facility is in compliance with state and federal regulations.

- Emphasizes safety by conducting safety meetings, investigating accidents, spills and injuries, and becoming familiar with all applicable federal and state laws and company safety policies.

Other Attributes Required:

- Strong communication and interpersonal skills

- Assertiveness and leadership skills

- Delegation and follow-up

- Organizational skills

Experience:

A minimum of 3 years management experience is necessary.

Education:

A high school diploma or equivalent is required.

Certification and Testing:

A Class B Commercial Drivers License with hazardous materials endorsement is preferred. The ability and interest in acquiring this licensing is required.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.