Levi’s Building Components, a leader in the metal roofing accessories industry is looking for the right person to join our expanding team. We are looking for a Customer Service Agent whose main responsibility would be receiving inbound calls, emails, and other forms of communication from customers and responding accordingly. Other key responsibilities would include.
•Providing exceptional customer service to existing customers, prospects, team members, and vendors
•Performing administrative duties accurately while remaining organized
•Building client relationships that are genuine, supportive, and represent the company philosophy, mission, vision, and goals
•Making outbound phone calls to customers to communicate product offerings, sales, and promotions
•Collaborating on projects and assignments to assist the growth of the department and company
The ideal candidate would possess the following skills:
•Experience with various software applications to include the Microsoft Office Suite
•The ability to work in a team atmosphere and be a team player
•An outgoing and pleasant demeanor
•Ability to communicate clearly and concisely via all platforms (phone, email, text, etc.)
•Willingness to adapt to any situation and improvise accordingly
•Comfortable with having a varied workload that can fluctuate daily
•Strong attention to detail
•Expected hours: 7 am - 5 pm
Levi’s Building Components offers the following benefits:
•Generous profit-based bonuses
•Health, Dental and Vision Insurance
•Tenure awards and company sponsored trips
•Biannual employee reviews with raise opportunity
•Flexible Schedule Options