Fuelex Energy

Customer Service/Administration Representative - Burnaby

Customer Service/Administration Representative - Burnaby
Notice info
LocationBurnaby, BC
Job Typefull time
On-site
Oil and Gas

About This Job

URGENTLY HIRING Experienced Customer Service and Admin Representative Needed Full Benefits Full-time, Permanent


Who We Are:

Fuelex Energy Ltd. is one of the Lower Mainland’s leading fuel and lubricant suppliers. We are the exclusive wholesale branded distributor of Esso Fuels and Mobil Lubricants, both well-recognized and trusted brands across Western Canada. Fuelex Energy Ltd. offers a wide variety of petroleum products and services to meet the fuel and lubricant needs of residential and commercial customers across the Lower Mainland.

Our team knows and understands that ownership, accountability and responsibility are key to our individual and collective success. Our core values are clear and simple, and we live by them every day. Do what’s Right | Respect Others | Perform with Excellence

Job Description:

At Fuelex Energy Ltd., you will build your career where your contribution is valued, where you’re working with some of the very best in our industry, and where you are continuously learning and growing every day. If you possess a strong, team-oriented work ethic with a desire to learn and grow then we are looking for you!


We are currently looking for a Customer Service/Admin Representative. This position is based out of our facilities in Burnaby, BC. This is full-time – Monday to Friday, from 7:30AM – 4:00PM. Our team enjoys a regular work schedule, competitive wages, great benefits, and career advancement opportunities. We also have a family-friendly work environment filled with people who have your back, like to have fun, enjoy what they do, and challenge you to become better.


The Customer Service/Admin Representative’s responsibilities include but are not limited to:

Answering customer calls and providing them with the assistance they need

Processing incoming orders by phone, email, and web portal
Invoice and billing for external distributors
Initiating, maintaining and processing service requests from vendors
Assisting walk-in customers and processing payments
Organizing and filing delivery slips, proof-of-deliveries, and invoices neatly
Tracking customer concerns and preparing weekly reports



We Offer:

Competitive salary
Comprehensive benefits package including: RRSP, health, dental and employee & family assistance program
100% paid training and extensive orientation
Exciting variety of duties in a positive work environment
On-going coaching from your supervisor and the leadership team
A fantastic full-time work schedule – evenings and weekends off.



Our Ideal Candidate:

Respectful– helpful and kind to others
Optimistic – eager to learn new things, improve and help others
Self-motivated – a determined individual who is driven by goals and deadlines
Dependable – someone who clients and team members can rely on
Team player – ability to work well with others and do whatever is needed



Experience and Qualifications:

High school diploma, GED or equivalent
Minimum 3 years of demonstrated customer service or administrative experience in a fast-paced environment
Ability to adapt to changing priorities or challenges
Strong organizational skills and ability to multi-task with an attention to detail and data accuracy
Proficient with MS365, including Outlook, Teams, Excel, Word


Take control of your career today! Send us your resume with an explanation of your past accomplishments. Please follow the link to apply: https://fuelexenergy.bamboohr.com/careers/30

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