World Kinect

Customer Experience, Contract & Sales Support

LocationWebster, TX
Job Typefull_time

About This Job

At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive. Business Aviation – Customer Experience & Sales Support Team Location: Remote Join World Fuel's Business Aviation Division

as a customer-focused, detail-oriented professional supporting both our Contract Administration Manager and Inside Sales Support team. This dual role offers the chance to work on bids, RFPs, and contract workflows while assisting sales representatives with proposals, account onboarding, customer outreach, and CRM updates. If you're organized, proactive, and thrive in a fast-paced, collaborative environment, we want you on our team!

Why You'll Love Working With Us

Dynamic Environment: Be at the heart of aviation operations, interacting with high-value customers and vendors.
Growth Opportunities: Join a team that values your contributions and offers professional development.
Impactful Role: Your efforts will directly contribute to the success and reputation of World Fuel.


Key Responsibilities

Prepare and Submit RFPs and Proposals: Collaborate with the Sr Contract Administration Manager and sales team to ensure timely and accurate preparation.
Track Contracts and Renewals: Maintain organized records in Box and ensure compliance with specifications and requirements.
Sales Support: Assist assigned sales team members with customer onboarding, documentation, ACH-EFT setup, W-9 forms, and user credentials.
Data Accuracy and Follow-Ups: Coordinate efforts to maintain data accuracy for municipalities and government bid cycles.
Customer Service Excellence: Provide proactive communication and project support, ensuring customer satisfaction.
Cross-Functional Collaboration: Work with other departments to support sales representatives with Salesforce updates, credit changes, and account setup.
Relationship Building: Offer day-to-day customer support through phone/email outreach, special projects, and relationship management.


Job Requirements

Experience: 3+ years in sales support, customer service, or contract administration, preferably in aviation or fuel-related industries.
Skills: Strong communication and organizational skills, proficiency in Microsoft Word, PowerPoint, Excel, Adobe, Salesforce, Box.
Knowledge: Familiarity with municipal bidding and aviation industry is a plus.
Attributes: Detail-oriented, able to handle multiple tasks and priorities independently, comfortable leading calls and writing formal correspondence.


Preferred Qualifications

Education: Associate degree or equivalent work experience preferred but not required.
Experience: Prior experience in aviation, customer service, or contract administration is highly desirable.


Geographic Scope & Travel Requirements

Remote Position: No travel required.
Availability: Must be able to work core business hours and attend scheduled calls or team meetings as needed.

#WKC

World Kinect is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Similar Jobs

Trending Jobs

company-logo

Assistant General Manager, Navy Yard Electric Utility

PIDC
Job TypeFull-time
Salary
$108000 - $108000
Philadelphia, Pennsylvania
about 1 month ago
company-logo

Electrical Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, Pennsylvania
4 months ago
company-logo

Division Order Analyst

Coronado Resources
Job TypeFull-time
 
Dallas, Texas
about 1 month ago
company-logo

Accounts Payable Clerk

LPR Energy
Job TypeFull-time
Salary
$65000 - $65000
Dallas, Texas
about 1 month ago
company-logo

Division Order Landman

R. Lacy Services, Ltd.
Job TypeFull-time
 
Longview, Texas
13 days ago
company-logo

contract landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Lafayette, Louisiana
3 months ago
company-logo

Oil and Gas Land and Title Analyst - SAM Associate II

Bank of America
Job TypeFull-time
 
Dallas, Texas
2 months ago
company-logo

Attorney

Toeppich & Associates
Job TypeFull-time
 
Houston, Texas
about 1 year ago
company-logo

Contracts Administrator

Third Coast
Job TypeFull-time
Salary
$70000 - $85000
Houston, Texas
about 2 months ago
company-logo

Senior Landman

Greenlake Energy
Job TypeFull-time
 
Austin, Texas
2 months ago
company-logo

Professional Landman

Penterra Services, LLC
Job TypeContract
 
Lovington, New Mexico
5 days ago
company-logo

Title Landman

Sustain Land Services
Job TypeFull-time
 
Norman, Oklahoma
3 months ago
company-logo

Electrical Designer

Dudley Staffing
Job TypeFull-time
Salary
$45 - $60
Canonsburg, Pennsylvania
4 months ago
company-logo

Landman

Stockyards Energy Land Services
Job TypeContract
 
Akiachak, Texas
5 months ago
company-logo

Oil and Gas Title Attorney

Oliva Gibbs PLLC
Job TypeFull-time
 
Houston, Texas
about 1 month ago
company-logo

Title Reviewer

Innovation Land Services
Job TypeFull-time
 
Pittsburgh, Pennsylvania
4 months ago
company-logo

Apprentice Lineman

N Line Electric
Job TypeFull-time
Salary
$68640 - $106080
Longmont, CO
about 1 month ago
company-logo

HSE Operations Manager

ProPetro Services, Inc
Job Typefull_time
 
Midland, TX
19 days ago
company-logo

Senior Division Order Analyst

Formentera
Job TypeFull-time
Salary
$110000 - $130000
Austin, Texas
about 1 year ago
company-logo

Financial Analyst

Third Coast
Job TypeFull-time
 
Houston, Texas
4 months ago

Notice: The inclusion of job postings or company information on our platform does not imply endorsement, partnership, or affiliation. Listings may include publicly available roles from various sources, and companies shown may not have a direct relationship with Energy Hire.