Utility Energy Services

Customer Acquisition Coordinator

LocationChicago, IL
Job TypeFull-time
Salary$55,000-$55,000

About This Job

We are seeking a motivated and organized individual to join our team as a Customer Acquisition & Program Support Specialist. This role is ideal for someone who enjoys engaging with people over the phone, is goal-oriented, and thrives in a fast-paced, team-oriented environment.

You will primarily be responsible for identifying and qualifying potential customers through outbound calls and phone screenings. In addition, you will support our dispatch and program coordination teams to help ensure smooth scheduling, communication, and daily operations.


Key Responsibilities:

Make high-volume outbound calls to prospective customers
Screen and qualify leads using scripts and training guidelines
Track and log call outcomes and follow-ups in our Salesforce FSL system
Assist dispatchers in scheduling and updating technician routes
Support program coordinators with documentation, follow-ups, and logistics
Provide excellent customer service and represent our program positively
Meet daily and weekly performance goals for calls and qualified leads


Qualifications:

Strong phone communication and active listening skills
Comfortable with cold calling and handling objections
Tech-savvy; able to learn scheduling and Salesforce FSL systems quickly
Organized and able to multitask under deadlines


Job Type: Full-time


Pay: $55,000.00 per year


Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance


Schedule:

8 hour shift
Monday to Friday

Work Location: Hybrid remote in Chicago, IL 60607

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