Critical Systems Technician II, Battery

Join a team dedicated to supporting mission-critical infrastructure as a Critical Systems Technician II, Battery in Phoenix, AZ. In this role, you will play a key part in ensuring the reliability and performance of battery systems that support Uninterruptible Power Supply (UPS) systems for essential facilities. This position offers hands-on experience with battery installations, maintenance, and troubleshooting, while working alongside experienced professionals in a collaborative environment. The company values safety, professional growth, and a commitment to delivering high-quality service to both internal and external customers.

Responsibilities

- Assist with battery replacements and new installations for UPS systems.

- Support preventative and scheduled maintenance of battery systems with minimal disruption to customers.

- Maintain a clean and organized job site during all phases of work.

- Follow operational, maintenance, and emergency procedures to ensure safety and compliance.

- Interact effectively with internal teams and external clients to address service needs.

- Utilize hand and general maintenance tools and equipment as required.

- Assist in the warehouse and support other service divisions (such as Switch Gear, Operations, HVAC) as needed.

- Work from schematic diagrams, sketches, and verbal instructions to complete tasks.

- Learn and apply procedures for disconnecting and connecting sealed batteries, building battery racks, and installing batteries in critical spaces.

- Collect and enter data from pre-installation tests and preventive maintenance services using a laptop computer.

- Gain experience in preventive maintenance, troubleshooting, and emergency repairs on DC battery systems with increasing independence.

- Adhere strictly to facility work rules and safety procedures, including the use of personal protective equipment.

- Travel approximately 30% or more as required for service assignments.

- Perform other duties as assigned by Services Management.

- Regular and reliable attendance is essential.

Qualifications

- High school diploma or equivalent.

- Basic knowledge of, or willingness to learn, AC/DC theory, electronic components, and circuitry.

- Ability to use digital multimeters, amp clamps, flexible CTs, and battery testing equipment (such as Alber Cellcorder).

- Understanding of, or willingness to learn, proper use of isolation devices, arc-flash suits, and personal protective equipment.

- Ability to work with series, parallel, and series-parallel battery strings.

- Familiarity with torque values, torque-mark application, and visual inspection of battery installations.

- Proficiency with Microsoft Office applications, including Word and Excel.

- OSHA 10-hour certification and NFPA-70E safety training (or willingness to obtain).

- Ability to travel as required for the role.

- Must be a U.S. citizen.

Offered compensation: $23/hr - $35/hr

Experience and License Requirements

- Knowledge of or ability to learn basic AC/DC theory, electronic components, and electronic circuitry