The Convenience Store Manager oversees and is accountable for the overall operation and success of the convenience stores/gasoline businesses including, but not limited to, ensuring maximum sales and profitability through merchandise, inventory, and expense control; human resource management; and managing operating costs and inventory shrinkage.
Ensure that the team provides the highest, most competent and efficient level of service to the company’s customers, consistent with the business profit goals.
- Maintain exemplary customer service and outstanding standards.
- Maintain an awareness of all products. Analyze and measure trends, develop and implement plans to maximize profitability and meet or exceed goals and objectives.
- Hire, train, develop, and direct store personnel in all aspects of the business in accordance with company guidelines and policies.
- Ensure completion of training for all employees, including but not limited to, store policies and procedures, alcohol and tobacco sales training, security and safety training, and completion of State-operated alcohol training seminar, as soon as possible after hire.
- Ensure the stores have the proper safety equipment and policies.
- Supervision and direction of all employees, to include periodic evaluations, performance issues, interpersonal relationships, terminations, and proper documentation related to each.
- Maintain level of staff and proper shift scheduling to provide store with sufficient coverage during store operating hours. Must be available for store-related emergencies.
- Conduct and oversee all physical inventories.
- Ability to operate all equipment necessary to perform job requirements.
- Ability to work varied hours as business dictates, to include day, night, and/or weekends.
- Ensure all personnel adhere to the established dress code, to include wearing required uniform and badge and PPE if necessary.
- Ability to make decisions necessary to ensure compliance with established policies.
- Ability to work with a minimum of supervision.
- Develop and maintain in good standing all vendor relationships.
- Ensure all CITGO and other necessary vendor requirements are being met.
- Proficient use of Microsoft Office including Word, Excel, and Outlook.
- Any other duties and responsibilities deemed necessary by the General Manager and/or ownership.
- The Convenience Store Manager’s duties have a direct impact on the revenue, profitability, and cash flow of Stafford Oil Company, as well as the relationships with its customer base.
- High School diploma or GED
- Preferably a Degree in Business Management or related field
- Previous retail management experience; proven over 5 years and 25+ employees- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
- Weekends as needed