Contract Risk & Operations Analyst

GCI's Contract Risk & Operations Analyst will be responsible for supporting the efficiency, consistency, and risk mitigation efforts across the contract lifecycle. This position is responsible for developing and maintaining operational processes, evaluating contractual risk, ensuring alignment between contract deliverables and business needs, and supporting continuous process improvement. The Analyst acts as a cross-functional liaison to promote compliance, accuracy, and operational excellence in contract workflows.

ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:

Contract Lifecycle Optimization:

Maintain accurate, real-time records of contract status, approvals, amendments, and associated documentation within designated contract management systems.

Contract Review & Risk Assessment

Process Certificate of Insurance requests.

Stakeholder Collaboration & Alignment

Serve as a liaison between internal teams to resolve discrepancies, clarify contract deliverables, and facilitate smooth execution of contractual obligations.

Monitoring & Compliance

Support internal audits, operational reviews, and regulatory assessments by preparing and presenting relevant documentation, data, and analysis of contract practices.

Performance Reporting & Continuous Improvement

+ Ability to accurately communicate information virtually (i.e., Teams), over the phone, and in-person in a clear and concise manner to a range of audiences. + Ability to accurately read, write, and respond to business correspondence such as emails, chat messages, policies, procedures, reports. + Demonstrated knowledge of high-level complex concepts, practices, procedures, and data analysis. + Strong analytical skills with the ability to analyze complex challenging problems and situations leading to optimal solutions. + Strong critical thinking and problem-solving skills. + Strong time management skills with a commitment to meeting deadlines. + Ability to move easily between detail and conceptual levels. + Ability to manage multiple projects within varying and changing priorities and timelines.

COMPETENCIES:

TECHNICAL PROFICIENCY – Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent.

Additional Job Requirements:

This is an intermediate-level role within the discipline, requiring broad knowledge and demonstrated proficiency across core functional areas. The position involves performing moderately complex tasks with minimal oversight of routine responsibilities and general guidance for new or unique assignments. Operating under moderate supervision, the individual is expected to exercise sound judgment and a degree of independence in day-to-day decision-making.

The Contract Risk & Operations Analyst plays a key role in advancing operational efficiency and ensuring consistency throughout the contract lifecycle. This role is responsible for aligning contract deliverables with broader organizational goals, evaluating contract terms for potential operational and financial risk, and maintaining robust process controls.

Acting as a cross-functional liaison, the analyst collaborates with internal stakeholders to facilitate contract compliance, streamline workflows, and support the successful execution of contractual obligations. The position also contributes to continuous process improvement by promoting the adoption of standardized practices and driving enhancements in contract operations and risk mitigation.

Essential Duties:

Additional Competencies:

Minimum Qualifications:

Required: A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis*

Bachelor’s degree in Business, Legal Studies, Risk Management, or related field. Minimum of five (5) years of contract management, legal operations, compliance, risk analysis or relevant experience.

Preferred:

Relevant telecom industry or job specific certifications.

DRIVING REQUIREMENTS :

PHYSICAL REQUIREMENTS and WORKING CONDITIONS:

The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after-hour contact numbers, to include your home and cell phone numbers if you have those services.

Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.

EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.