Community Relations Manager
Work Location: Helena, MT
Pay range: $83,600 to $139,300 per year
Employment Status: Regular Full-time
External candidates apply at northwesternenergy.com
Internal candidates apply through iConnect.
About this position:
The Helena Community Relations Manager is responsible in covering Lewis and Clark, Broadwater and Jefferson counties, working to advance the reputation and image of NorthWestern Energy and contribute to the business and civic life in the communities served by NorthWestern Energy.
We offer great benefits:
NorthWestern Energy is a fully regulated electric and natural gas utility serving Montana, South Dakota and Nebraska. We employ 1,500 amazing people and serve 753,600 customers who are our neighbors in our communities. We are a top employer and offer competitive benefits, including:
•401K with company match up to 4% and non-elective contribution up to 7%
•Healthcare and wellbeing programs, including dental and vision for you, your spouse and dependents, Health Savings Account (HSA), healthcare and dependent care flexible spending account (FSA)
•Employee Assistance Programs (Offering up to six free counseling sessions, per person, per issue, per year for employees, spouses and dependents to include financial heath)
•Life Insurance (Company pays basic employee policy; spouse, dependent insurance also available)
•Competitive pay (Scheduled performance-based wage increases and annual incentive opportunities.)
•Paid company endorsed volunteer opportunities
•Paid training opportunities
•Paid time off starting on your first day, plus 11 paid holidays
Benefits may vary by position or as negotiated as part of a collective bargaining agreement.
About this job:
•Establish productive, positive and effective relationships with business, civic, and local government leaders
•Represent NorthWestern Energy in various economic development opportunities including Chambers of Commerce and Economic Development groups
•Assist in the establishment of position papers for consistent and appropriate company messages
•Identify strengths and challenges in each community
•Review existing agreements, develop consistent strategies, identify opportunities, and establish professional relationships in the communities served
•Establish process to track large projects for targeted communities
•Represent NorthWestern Energy at public meetings and forums
•Develop and/or present informational presentations to governmental and civic groups.
•Assess development opportunities in relation to siting of commercial and residential development
•Work with local Contribution Committees for charitable giving
•Support local employee community/volunteer involvement
•Develop methodology to measure productivity and effectiveness of Community Relations actions and outreach programs
•Evaluate and establish methods to grow the utility business
•Develop and implement a community action plan
•Represent NorthWestern Energy on non-profit Boards
•Must be able to travel up to and in excess of 60% of the time and be available to represent NorthWestern Energy at various evening and weekend functions
•Adhere to company safety standards and the Code of Business Conduct & Ethics
•Ensure all actions are consistent with NorthWestern Energy's values, mission, Code of Conduct and Ethics, and strategic business objectives
Am I right for this job? Here's the success profile:
•Demonstrate and maintain a good safety record
•Must possess strong interpersonal communication skills
•Degree in Business, Economics, Marketing, Communications, Engineering or minimum of five years relevant equivalent experience required
•Demonstrate considerable working knowledge of civic and business structures in the Helena area and communities throughout Montana.
•Ability to interact with the public and develop positive customer and community relationships
•Proficiency in Microsoft Office products required
•Demonstrable leadership, conflict resolution and change agent skills required
Requisition #4783
Posting Dates: June 26, 2025 through July 10, 2025
Department/Division: Customer Care - Community Relations
Employment Physical: Not Required
Drug Test: Required
Background Check: Required
Relocation Benefit: Negotiable
Telecommuting: Part-time within NorthWestern energy service territory negotiable
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, disability, veteran status, genetic information or any other protected class in accordance with applicable federal or state laws and statutes. In compliance with the ADA Amendments Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department at 1-800-245-6977 or at job.inquiries@northwestern.com.