Communications Director

Job Description:

Location:

9045 River Road, Indianapolis, IN 46240

- This is an in-office position that offers a hybrid schedule

Company Overview

Performing over 80 million locates annually, USIC is the most trusted name in underground utility damage prevention. USIC also provides a full suite of utility services throughout North America. Our Mission: to deliver quality, efficient, safe, and innovative solutions to protect our partners’ infrastructure and critical assets. Our Culture is known as Living the SAFE-LIFE: Protecting Infrastructure, Protecting Our Communities, Protecting Ourselves.

Summary

The Communications Director will lead strategic initiatives to ensure clear, consistent, and engaging communication across the organization. This role is responsible for managing internal and external communications, including public relations, media monitoring, and leadership messaging. The Communications Director will partner closely with HR to enhance employee engagement and employer branding and will support internal change management efforts. Reporting to the CMO, the position also plays a key role in shaping the company’s public image and maintaining a strong, positive reputation

. Responsibilities

- Develop and implement communication strategies to ensure employees are informed, engaged, and aligned with USIC’s vision and initiatives

- Support internal change management initiatives, including those around M&A transactions

- Manage public relations activities, including drafting and distributing press releases

- Track media mentions, industry news, and competitor coverage relevant to the organization

- Support the CMO in managing the company’s public image and addressing potential reputational concerns

- Collaborate with HR on employee engagement, recruitment marketing, and employer branding initiatives

- Prepare internal messages for leadership and ensure consistent messaging across all channels

- Measure and analyze the effectiveness of communication efforts using relevant metrics

Requirements

- BA degree required, MBA preferred

- 7+ years of experience in communications, public relations, marketing, or a related field

- Proven success in creating and executing strategic communications plans

- Exceptional communication and interpersonal skills; ability to communicate and collaborate effectively at all organizational levels

- Ability to manage through influence and build relationships cross-functionally within an organization

- Strong analytical and problem-solving skills with the ability to think strategically and creatively

- Experience with internal communication tools and platforms

- MS Office suite

We are an Equal Opportunity Employer. Veterans are encouraged to apply.