Williams

Cloud Analyst III

LocationTulsa, OK
Job TypeFull-time

About This Job

Williams is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis protected under applicable discrimination law.

Do something that means something at Williams. This isn’t just a job - it’s an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. At Williams, we make clean energy happen. And you can too, so bring your energy to ours!

As Cloud Analyst III, you will be responsible for setting up, maintaining, operating, and adjusting cloud infrastructure to meet Williams' needs using infrastructure-as-code. Your focus will be to integrate and support cloud capabilities including service quality, automation, release management, outage management, subscription management, and cost-efficient solution architecture. The ability to solve sophisticated problems, superb interpersonal skills, and technical acuity are keys to success!

Your work will challenge you, and with our Core Values to guide you, you’ll quickly learn and grow with us.


Responsibilities/Expectations:

Supports Cloud operations including management of day-to-day administration, planning, remediation of risk and compliance issues, and timely resolution of issues for the cloud environment
Works with dedicated 24x7 operations teams and engineering new ways of efficiently triaging events generated by the monitoring tools, and addresses issues with vendors as needed, including root cause analysis
Provides Cloud project support, including the implementation of solutions based on architectural design principles to satisfy customer requirements, and providing guidance on the deployment of Williams App Owner secure IaaS, SaaS, and PaaS solutions
Identifies and defines technical requirements for cloud service-based applications
Assists with Cloud Governance, including identifying inefficiencies, gaps, and issues, and continuing to drive the analysis and documentation of technical requirements for the cloud environment
Continually reviews and improves ways to supervise cloud health, automation, capacity metering, cloud pricing, and cloud expense management
Creates and maintains KB and SOP documents to ensure the support staff are adequately prepared to resolve sophisticated customer technical issues
Collaborates with fellow CCoE members to provide guidance on Cloud Technology and Architecture including maintaining and training up-to-date emerging cloud, automation technologies, business drivers, and emerging computer trends
Partners with Cloud Architects to provide technology recommendations, create innovation roadmaps, cloud architecture diagrams, and capacity management for the cloud environment and related dependent technologies
Other duties as assigned


Education/Years of Experience:

Required: High school diploma/GED and a minimum of two (2) years' IT experience
Preferred: Bachelor's Degree in Computer Science, Management Information Systems, or related field and a minimum of four (4) years' IT experience


Other Requirements:

Working Cloud Infrastructure Experience with a major Cloud Service Provider such as Azure, AWS, OCI, or Google Cloud
Ability to use Infrastructure-as-Code (IaC) to deliver automated cloud solutions
Sophisticated Microsoft Office products experience creating and modifying technical architectural diagrams, processes, and workflows and the confidence to present them to a variety of audiences
Demonstrable Azure DevOps or GitHub experience, including experience tracking and performing work via an Agile methodology in Azure DevOps (ADO)
Demonstrable ability to operate across a broad variety of technologies and tools found in the cloud including Cybersecurity, Identity, Monitoring, Networking, Cost Management, Storage, and Compute
Preferred: Experience with technologies specific to Microsoft Azure including deploying and iterating cloud infrastructure as code
Preferred: Terraform, Ansible, and ARM experience
Preferred: Microsoft Certified - DevOps Engineer Expert - Required exams: AZ-400
Preferred: Microsoft Certified -Azure Solutions Architect Expert - Required exams: AZ-305
Preferred: Microsoft Certified - Cybersecurity Architect Expert - Required exams: SC-100


About Tulsa:

Our corporate headquarters is located in downtown Tulsa, Oklahoma, the 2nd largest city in Oklahoma and the 47th most populous in the U.S.

Tulsa is known as the Mother of "The Mother Road" - Route 66, and boasts impressive art deco architecture, the #1 city park in the U.S. (The Gathering Place) and is a great venue for live music. It's an easy place to get in and out of, with more than 20 non-stop flight destinations offered at Tulsa International Airport. Tulsa is listed on

CNN Travel's best destinations to visit in 2022!

Tulsa is not only a great place to live, but it's affordable. According to the 2019 Economic Report from Tulsa's Future, the cost of living is 8 percent below the U.S. average. There is no place like T-Town. Check out


visittulsa.com


to learn more!


Why Choose Williams?

We are committed to providing our employees with competitive compensation and benefits as part of your Total Rewards package to help protect your current and future physical, emotional, and financial health. We generally offer health benefit programs to our employees and their families that are competitive and flexible enough to meet your needs, and retirement benefits to allow you to invest now for financial security when you retire. With rich learning and development programming and a high internal mobility rate, you are not just applying to a job with Williams; you are embarking on an exciting career!

Competitive compensation
Annual incentive program
Hybrid work model - one work from home day each week for most office-based roles
Flexible work schedule for most field-based roles
401(k) with company matching contribution and a fixed annual company contribution
Comprehensive medical, dental, and vision benefits
Generous company-paid life insurance and disability benefits
A consumer-driven health plan option with the potential for a generous company contribution to a Health Savings Account
Healthcare and Dependent Care Flexible Spending Accounts
Paid time off, including floating and company holidays
Wellness Program with annual rewards
Employee stock purchase plan
Robust employee learning and development
High internal mobility (we promote from within)
Parental leave (we provide up to 6 weeks for each parent)
Fertility coverage and adoption benefits
Domestic partner benefits
Educational reimbursement
Non-profit donation matching contributions and time off to volunteer
Employee resource groups
Employee assistance programs
Technology to make our work more productive and collaborative
Regular employee engagement surveys and feedback processes

Williams has a long history of making a significant difference in the communities where we live and work, and we strive to cultivate an environment of employee inclusion, innovation and passion that values all voices and opinions. We help each other succeed and great things happen when people from a diverse set of backgrounds come together. Together, we make clean energy happen.

Eligibility and benefits are governed by the terms of the applicable plan or program document which can be amended or terminated at any time.


For more information, please visit


https://www.williams.com/careers/total-rewards/


.


Education Requirements:


High School Diploma/GED (Required)


Skill Requirements:


Competency Requirements:

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