Clean Energy Senior Specialist, Electric Vehicles

Overview

The Sr. Specialist (Electric Vehicles Program) is responsible for supporting the Company's electric vehicle (EV) program and supporting the design, operations, administration, budget, marketing, performance analysis, reporting, process improvement, and customer and stakeholder engagement. The Sr. Specialist is responsible for supporting overall implementation and performance of the program to achieve installation of electric vehicle supply equipment (EVSE) infrastructure targets for the Company. The Sr. Specialist may support the program's processes, functions, internal program team, and contractor responsible for the implementation of the program.

Responsibilities

Core Responsibilities

- This role is responsible for supporting the Company's electric vehicle (EV) program and supporting the design, operations, administration, budget, marketing, performance analysis, reporting, process improvement, and customer and stakeholder engagement.

- Support the overall implementation and performance of the program to achieve installation of electric vehicle supply equipment (EVSE) infrastructure targets for the Company. The role may also support the program's processes, functions, internal program team, and contractor responsible for the implementation of the program.

- Support the development of a proactive, customer-centric culture to foster trust and confidence among customers, Electric Vehicle Supply Equipment (EVSE) developers, technology providers, and the sales team, and build, maintain and create new relationships.

- Support all operational aspects of the electric vehicle program including planning, organizing, coordinating, and managing resources needed to achieve EVSE infrastructure goals.

- Support collaboration with the Electric Vehicle (EV) team, as well as other internal departments including engineering and energy services.

- Coordinate closely with the EV business development team to ensure exceptional customer service and optimal program performance.

- Support administrative aspects of these programs including program design, customer enrollments, budget, and timely and accurate incentive payments and reporting.

- Monitor, analyze and report on program performance

- Collaborate with employees and/or contractors and facilitate ongoing development and training of these resources.

- Develop collaborative relationships with internal and external stakeholders to maximize benefits to the Company.

- Support the growth of the program through such activities as the development of innovative program design solutions.

- Support the development of and manage software used to administer and operate the programs and oversee data management and quality control.

- Liaise with Department of Public Service staff and represent the Company on various New York State Energy Research and Development Authority and other committees/interest groups pertaining to electric vehicle programs.

- Represent the Company at industry conferences and meetings with external stakeholders related to the development of EVSE projects.

- Ensure that safe work practices are followed, and the environment is fully protected in accordance with Company policy and governmental regulations.

- Perform other related tasks and assignments as required.

Qualifications

Required Education/Experience

- Bachelor's Degree and 3 years of work experience

Preferred Education/Experience

- Master's Degree MBA or Sustainability

Relevant Work Experience

- Strong communication, presentation, interpersonal, and writing skills. Required

- Demonstrated planning and organizational skills, and the ability to see the big picture as well as attention to detail. Required

- Demonstrated flexibility to handle multiple assignments and deadlines. Required

- Demonstrated agility and flexibility to deal with ambiguity and comfortable working in a dynamic and fast-paced environment. Required

- Highly proficient in Microsoft Office suite (i.e. Outlook, Excel, Word, PowerPoint, Project). Required

- Demonstrated success in management/support of clean energy programs. Preferred

- Experience with or knowledge of electric vehicle technologies Preferred

- Demonstrated experience analyzing information, both technical and financial, and making recommendations based on that information. Preferred

- Public speaking experience and technical writing skills. Preferred

- Experience working with local, County, City and State governments. Preferred

- Knowledge of implementation and maintenance of information technology projects. Preferred

- Experience working with Department of Public Service staff and the preparation of regulatory filings. Preferred

Licenses and Certifications

- Driver's License Required

Additional Physical Demands

- Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.