Carpet Cleaning Technician

Seriously Interested Applicants Only, Please.

PLEASE make sure your resume is up-to-date.

Carpet Technician

AmeriClean is seeking persons that are comfortable working hard in challenging situations, enjoys meeting new people, likes diversity in their daily work, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment as one of our Clean Experts!

As a valued AmeriClean employee, you will receive a competitive pay rate, with many opportunities to learn and grow in this exciting and highly-valued industry.

Why Work For Us?

We have been in the Billings community for 45 years (as of 2024). We pride ourselves on taking care of our community and helping others.

We treat our employees like family and want each to succeed. We give them the tools they need and encourage their growth. Our favorite activity is to pass on the compliments that we receive from clients about a job well done, how nice they were, how they communicated with the client and the client’s appreciation for keeping them "in the loop".

Our Carpet Techs are an important part of our customer service. Our Techs, no matter the position, respectful, caring, listen to the needs of the client and make sure they are happy and satisfied with the service provided. We also have an expectation for our techs to be clean and neat in personal hygiene and appearance.

You will be trained how to calculate costs for cleaning and learn the techniques to accomplish the best results in water extraction, dry cleaning and spot removal. We encourage our techs to become IICRC/CCT certified which is paid for by the company.

Generally, our Carpet Tech hours are Monday to Friday 8am to 4:30pm. Occasionally there are carpets that must be cleaned during a client’s non-operating hours which could be early in the morning or later in the evening. Very rare do we have a cleaning on the weekends and typically the tech is consulted before the weekend appointment is scheduled.

We Offer:

· In-house training

· Paid Holidays

· Paid Vacation

· Hospital & Dental Insurance

· Promotional opportunities

· Certification opportunities

· 40 hours per week

Primary Responsibilities:

For Carpets:

· Maintain equipment by keeping it clean and work ready and letting the Production Manager know if repairs are required.

· Maintain the inventory for chemicals and supplies and submitting order request to Administration.

· Clean, maintain and stock the Carpet Van so it is ready for the next day’s services.

· Measure client’s carpeting areas (or other flooring requested to clean) and build the billing quote prior to beginning service. You may also be sent to give quotes to clients for future carpet jobs.

· Be responsive, courteous and polite to ALL clients or potential clients.

· Advise the client as to what may be the best service/treatment for their carpet, but respect their choice without argument. We also advise our client, when needed, of the condition of the carpet.

For Restoration (additional hours available for Carpet Tech):

· Water Damage Restoration, Mold Remediation, Trauma Clean-Up, HVAC, Carpet & Upholstery Cleaning, Fire Damage Restoration (Trauma work is based on the individual)

· Perform assigned work in a timely manner and meet deadlines and expectations.

· Identify the source of the problem and determine the extent of damages.

· Place equipment on job-sites and monitor them.

· Maintain communication regarding time-tables, work progression, and unexpected situations.

· Utilize Service Monster and Encircle programs to schedule, track and maintain job details.

· Ensure equipment is cleaned and operating properly.

· Ensure work vans are properly equipped for the day’s jobs.

· Monitor, communicate, and respond to customer needs/concerns.

· Perform production processes as scheduled and ensure quality control.

· Maintain a safe work environment by identifying safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.

· Manage assets by protecting and using equipment and materials properly.

· Clean job sight of debris and small tools prior to leaving location.

Requirements:

· Effective written and oral communication

· Reading, writing and basic math skills

· Must speak, read and write English

· Current, valid driver’s license with a clean driving record

· Experience preferred in cleaning / restoration / water mitigation / construction

· High school diploma/GED

· Availability to work emergency after hours calls (nights, weekends)

· Work overtime as needed

Ability to:

For Carpets:

· Lift a minimum of 125 pounds machine with and without help

· Sit/stand/walk/squat for prolonged periods of time

· Repetitively push/pull/lift/carry objects

· Work with/around cleaning products/chemicals

· Travel locally

For Restoration (additional hours for Carpet Tech when needed):

· Lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

· Climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)

· Sit/stand/walk/squat for prolonged periods of time

· Repetitively push/pull/lift/carry objects

· Work with/around cleaning products/chemicals

· Travel locally and out of state when necessary (5-25% of the time)

· Successfully complete a reference and background check

NOTICE: This is a position where responsibility to your customer is paramount. The skills required for this position are not difficult to learn, but the job does require you have a desire to be the best at what you do. It is well suited for applicants with a strong desire to serve and help others.

If you are a job hopper, interested only in a paycheck or benefits, then this is not the job for you.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

Schedule:

Supplemental Pay:

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Tips

License/Certification:

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Driver's License (Required)

Shift availability:

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Day Shift (Preferred)

Ability to Commute:

Ability to Relocate:

Work Location: In person