Business Support Services Analyst

Who We Are

As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.

Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.

TOTAL REWARDS

Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits, including a robust wellness program; paid time off for vacation, holidays, and sick days; and much more.

Expected salary range of $72,900 to $81,000

, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

Primary Purpose Of Position

The Business Support Services Analyst supports the management and enhancement of strategies of the company's Expense Management, Travel, Credit Card and Supplier Maintenance programs.

Primary Duties And Accountabilities

- Provide support and guidance across Constellation Business Units on Expense Management, Travel, Credit Card and Supplier Maintenance programs and activities

- Support third-party offshore service provider relationship. Functions as primary escalation contact for questions/issues from third-party service provider who provides daily expense management, travel, credit card and Supplier maintenance support.

- Processing of Supplier Maintenance form for Voucher Suppliers

- Encourage and assist suppliers with enrolling in the Supplier Portal

- Leverage industry best practices to identify and implement enhancements to the expense system to provide efficiencies and improve the business partners' system experience.

- Provide support and guidance to business partners across the company while ensuring adherence and compliance to policies, procedures, and processes.

- Execute compliance activities including ensuring accuracy and completeness of Supplier records to include W9s, Taxpayer IDs and banking instructions while ensuring compliance with IRS guidelines.

- Regularly communicates with Suppliers and our Service Business Partners to resolve questions and respond to inquiries.

- Key Program and Operational Responsibilities

- Perform tasks in support of month-end close for Corporate Credit Card Program

- Perform tasks in support of monthly credit card payment

- Update and maintain training documents for Expense Management and Supplier Management programs as well as the tools used to execute these programs.

- Execute periodic reviews of and perform updates to procedures including, but not limited to, expense management, Supplier database, identifying duplicate suppliers and validating Supplier record integrity.

- Manage yearly allocation of Travel amenities from preferred airline providers

- Participate in yearly Hotel RFP conducted by TMC

- Additional Projects and Initiatives as Assigned

- Support and partner with broader Accounts Payable team in improving the overall Procure-to-Pay process and systems

- Act as Liaison for Virtual Credit Card Program with Partner Bank(s)

- Assist in Expense Management system and Supplier Maintenance system testing as needed.

Minimum Qualifications

- Bachelor's Degree with 2 years' experience or High School Diploma or Equivalent (i.e. GED) with 5 years of related experience

- Excellent MS Office Suite skills, including Outlook and Teams

- Experience working with Procure-To-Pay systems and /or Expense Management systems

- Strong written and oral communication skills, with ability to provide premier service to both internal and external partners

- Strong service orientation and focus on business partnership; experience in navigating and balancing multiple customer needs

- Detail oriented with a high level of accuracy

- Some Travel Required