Business Solutions Support

Campbell Oil Company - Business Solutions Support

Elizabethtown, NC

At Campbell Oil Company, we strive to deliver exceptional experiences by providing superior products and services backed by personal care and family values. As part of our Business Innovation Team, the Business Solutions Specialist will act as a strategic partner, working closely with the Business Innovation Manager and the Business Solutions Support roles to drive projects, process improvements, and innovative solutions.

This position is designed for a dynamic individual who thrives in ambiguity, embraces technology innovation and exploration, and is eager to grow into a future leadership role. In addition to leading new projects, the Business Solutions Specialist will play a key role in improving existing processes, translating business needs into actionable solutions, and fostering collaboration across multiple business units and departments.

Responsibilities

- Strategic Leadership:

- Work closely with the Business Innovation team to ensure seamless communication and execution of projects.

- Collaborate with the Business Innovation Manager to brainstorm, strategize, and refine ideas for projects and process improvements.

- Take ownership of projects and process improvement initiatives from conception to completion, ensuring alignment with company goals and values.

- Project & Process Management:

- Lead diverse projects requiring exploration, discovery, and adaptability to changing scopes.

- Partner with business units, departments, and division leaders to translate business needs and ideas into tactical, actionable solutions.

- Develop project plans, track milestones, and ensure timely delivery of objectives.

- Identify opportunities for process improvement, whether through technology or procedural enhancements, and implement solutions to optimize workflows.

- Define and monitor KPIs, metrics, and success measures for each project and process improvement initiative.

- Cross-Functional Collaboration:

- Work closely with division, business unit, and department leaders to understand requirements and deliver innovative solutions.

- Facilitate collaboration between IT, Business Innovation, and other teams to ensure successful project execution and process optimization.

- Innovation & Exploration:

- Identify, test, and implement cutting-edge technologies to enhance business operations.

- Stay informed about industry trends and emerging technologies to drive innovation.

- Foster a culture of exploration and continuous improvement within the team.

- Demonstrate ability to navigate ambiguity and define use cases for innovative solutions.

- Team Development:

- Mentor and guide Business Solutions Support and Specialist team members to enhance their skills and contributions.

- Actively prepare to transition into the Business Innovation Manager role, demonstrating leadership and initiative.

Requirements

- 3-5 years of career-focused work experience, preferably in IT or project management.

- Experience / Understanding of ERP / accounting system principles, general functionality, and operational benefits.

- Proven ability to manage projects with changing scopes and ambiguous requirements.

- Strong organizational skills and attention to detail.

- Excellent critical thinking and problem-solving abilities.

- Ability to work across multiple business units and adapt to diverse work environments.

- Skilled in navigating a blended environment of projects and issue resolution needs.

- Exceptional communication skills, both verbal and written.

- Proficiency in tools such as Microsoft applications, data visualization and management tools, and project management / ticketing systems.

- Familiar with secure data transfer protocols and communications.

Preferred Skills

- Experience with building integration and automation processes.

- Familiarity with agile methodologies and user story development.

- Knowledge / Understanding of ADD Systems, Microsoft Dynamics, PDI, SAP, or other ERP tools.

- Previous experience in data transformation concepts.

Company Overview

Four generations of family leadership continue to make it our vision to leave people better than we found them. We are more than an oil company, convenience store, or restaurant—we are a family! We improve the lives of those we touch every day by valuing the customer, caring for our 1000+ team members, and supporting our communities that we are honored to serve.

Mission: To deliver exceptional experiences by providing high-quality products and services to our customers and delivering long-term value to our associates and shareholders.

Vision: We will leave people better than when we found them. We will improve the lives of those around us by building enduring relationships on a foundation of family values.

Core Values: Respect, Integrity, Teamwork, Commitment, Caring