•Project management of international retirement governance projects, including third party financial and compliance audits, actuarial valuations, proof of life audits, missing terminated participants and ad hoc projects
•Review, develop and support the maintenance of relevant internal and external benefits process documentation
•Conduct audits of payroll and IT processes to troubleshoot eligibility data discrepancies and ensure third party data is accurate and complete.
•Collaborate with other departments on escalated participant issues – legal, Finance, local HR, etc.
•Assist with vendor oversight – TPA's, actuaries, advisors, consultants
•Act as escalation point for ad hoc plan participant inquiries
•Assist in the implementations of new vendors, regulatory changes and/or plan design changes
•Support RFP activity as appropriate
•Escalation point for domestic and international benefits platform, in partnership with local teams, Global Benefits, third party vendors and IT
•Ad hoc benefits data audits – contracts vs invoices, performance metrics vs contracts, data discrepancies, etc.
•Data analytics – reviewing proposed vs actual ROI and utilization of programs offered; review claims activity and identify key indicators and viable solutions
•Retirement plan (401k) data processing / discrepancies – payroll adjustments, weekly funding, escalated issues.
•Support Finance with required data for government filings (i.e. Form 5500)
•Complete nondiscrimination testing for retirement plans
•Act as project manager to ensure completion and distribution of mandated notices – SAR’s, annual 401k notices, Notices of Creditable Coverage, etc.
•Review, develop and support the maintenance of relevant internal and external benefits process documentation
•Other ad hoc requests as needed