We are seeking a detail-oriented Benefits Analyst to join our Total Rewards team. In this role, you will conduct analysis and research to support the development and administration of effective U.S. and Canada benefits programs aligned with our organization’s total rewards strategy.
Major Responsibilities
- Provide research and/or analytics to support the analysis, design and administration of US and Canada employee benefit programs, including utilization, trends and opportunities for benefit system or program improvement.
- Assist as a subject matter expert for benefit data and plan designs, including researching and analyzing data, creating reports and presentations, preparing reconciliations and assist with recommendations, etc.
- Analyze and report on benefit program utilization trends across the organization and make recommendations for improvement.
- Provide reporting and benchmark data to identify benefit trends and develop executive updates. Participate in marketing of benefit plans, service providers and programs, vendor evaluation and selection.
- Involved in implementation and launch of new benefit plans, service providers and programs.
- Ensure accuracy of employee and benefit database via audits and system correction; perform reconciliation of benefit vendor data files, closed loop payroll, direct billings and payments and/or invoices
- Assist with the management of US and Canada benefit vendors and third party administrators. Support the development, implementation, and administration of US and Canada employee benefit programs ensuring benefit programs comply with existing policies and meet legal compliance.
- Review, troubleshoot and resolve data integrity and/or plan compliance documentation issues. Troubleshoot errors that are affecting company benefit plans and correct them within legal and/or plan guidelines.
- Assist with internal and external audits, ensuring US and Canada benefit plan design and operation is consistent with plan documentation as well as SOP and compliance requirements. Prepare and manage benefit SOPs.
- Provide or assist with the compilation of necessary data or documentation for compliance-related submissions and/or employee communications, including Form 5500, ACA, Notice of Creditable Coverage, and various state health and leave requirements.
- Collaborate on special projects with other key stakeholders such as Payroll, IS and other HR teams; function as subject matter expert on benefits in these projects.
- Bachelor's degree (or equivalent knowledge) in Human Resources or other related field.
- Certifications:
- None
- Work Experience
- Requires 3 years of professional level US and/or Canada benefits analysis and administration experience to include experience in a centralized benefits department that includes delivering self-funded, multi-state benefits programs, analyzing vendors, RFPs and benefit plans, interpreting insurance and plans documents, analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvements and find solutions.
- Comprehensive knowledge of US and Canada benefit practices, trends, methods and pertinent federal and state regulations, filing and compliance requirements affecting employee benefit programs including, but not limited to: ERISA, FMLA, IRC Section 125, Workers’ Compensation, Medicare/Social Security, Service Canada regulations, OSHA, ADA and COBRA.
- Excellent verbal, interpersonal, and written communication skills necessary to interact with staff at all levels of the organization.
- Requires attention to detail and analytical skills necessary to evaluate situations and take appropriate action.
- Knowledge of statistical methods, data analysis and presentation.
- Understanding of the laws and regulations that affect human resources and benefits.
- Critical thinking skills with the ability to research and analyze data drawn from multiple sources to find problems and make effective decisions.
- Strong business and financial acumen.
- Strong customer service orientation.
- Ability to develop and maintain effective working relationships with a variety of stakeholders.
- Ability to translate the technical nature of compensation for clear stakeholder understanding.
- Consultative and collaborative style that allows for influence without authority.
- Proficiency in MS Office applications. Highly proficient with Excel.
- Current knowledge and experience using and configuring enterprise-wide (ERP) based HR systems such as Workday, Oracle Cloud HR, or SAP/SuccessFactors.
- Certified Employee Benefits Specialist (CEBS) issued by the International Foundation of Employee Benefits Plans or Certified Benefits Specialist (CBS) issued by WorldatWork. SHRM or HRCI certification.
- Global benefits experience to include U.S., Canada, Mexico, and Europe.
- Workday experience.
- Knowledge/Skills/Abilities
- Knowledge of mergers and acquisitions to include due diligence and integration processes.