Why Join Ford AV?
At Ford AV, we don’t just deliver technology—we create extraordinary experiences. As a trusted leader in the AV industry for over 50 years, we partner with top companies, universities, and government agencies to design and implement cutting-edge audiovisual solutions.
When you join Ford AV, you’ll be part of a team that values innovation, collaboration, and growth. We offer:
•Ongoing Industry Training to keep your skills sharp and your career moving forward.
•Comprehensive Benefits PTO & Major Holidays, Health & Life Insurance, 401k Matching, Discretionary Profit Sharing
•Career Advancement Opportunities in an industry-leading company.
•A Collaborative Culture where ideas thrive, and successes are celebrated.
Description
This is a field-based, technical service role focused on diagnosing and repairing commercial AV systems. Candidates must have prior hands-on experience with AV, low-voltage, or electronics service work.
Applicants without prior experience installing or servicing commercial AV or related technical systems will not be considered.
What You’ll Do
As an AV Service Field Technician, you will:
•Respond to service tickets and client requests to diagnose, repair, or reprogram AV systems
•Travel to 2–3 client sites per day to provide hands-on support
•Troubleshoot systems using diagnostic tools, signal tracing, and control system interfaces
•Collaborate with the Customer Care Dispatch team to prioritize and complete work orders
•Complete accurate documentation for service tickets, client communication, and parts used
What We’re Looking For
Requirements
•Prior experience installing or servicing commercial AV, low-voltage, or electronic control systems
•Familiarity with signal flow, diagnostic tools, and basic AV wiring practices
•Experience with service tickets and job tracking tools (e.g., CRM or field service platforms)
•Strong communication skills to explain issues and resolutions to clients
•Ability to climb ladders, carry equipment, and travel between job sites with flexibility
Preferred
•Programming experience with Crestron, AMX, or Extron systems
•Certifications such as CTS-I or CTS-D
•Experience with Biamp, Polycom, Cisco, or similar AV hardware
•Associate degree in electronics, audio engineering, or a technical field
Compensation & Benefits
•Competitive salary based on experience
•Health, dental, vision, and life insurance
•401(k) with company match
•Ongoing professional development and advancement opportunities
Ready to Apply?
Take the next step in your career and join a team that values your skills and expertise. Click the link to apply today:www.fordav.com/careers.
Drug-Free WorkplaceFord is committed to maintaining a drug-free workplace and, therefore, all employees are subject to drug testing. Moreover, pre-employment, random, reasonable suspicion and/or post-accident drug testing may be conducted in accordance with company policy and all applicable laws to ensure a safe and healthy work environment. All applicants for this position tentatively selected for employment at Ford are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. EOE/AA/M/F/D/V. Physical Requirements This position encompasses a combination of office and field responsibilities, necessitating both physical and mental capabilities to effectively fulfill the job requirements. The employee should be prepared for a dynamic work environment that may involve extended periods of sitting while operating office equipment, as well as occasional standing, walking, reaching, and lifting objects weighing up to 20 pounds. Field duties may require climbing ladders, working in various weather conditions, including exposure to heat, cold, or environmental elements. The employee should possess adequate manual dexterity, eyesight, and proficiency in using standard office tools such as computers, printers, and telephones for tasks involving reading, writing, interpreting, and managing paperwork. Effective communication skills and the ability to adapt to changing work settings are essential. This role may also involve occasional travel, including overnight stays, requiring flexibility in working hours and commitments. Safety protocols must be followed at all times to ensure a secure work environment.
Job Type: Full-time
Pay: $23.00 - $32.00 per hour
Benefits:
Schedule:
Application Question(s):
•I consent to receive text messages from Ford AV about my application/resume? This phone number will only be used to send reminders to complete your application. Your private information will not be sold, shared, or stored for any other purposes. (Yes or No)
•Have you remained in at least one of your last two roles for three or more years? (Yes, No, or Not Applicable – I am a recent graduate)
If No, please provide additional context (optional).
•Do you have experience installing, maintaining, or repairing commercial AV or electronic systems in office buildings, schools, or similar environments? (Yes/No)
•Have you programmed or reconfigured AV control systems such as Crestron, Extron, or AMX? (Yes/No)
Willingness to travel:
Work Location: In person