Analyst, Quality Assurance (Natural Gas Utility)

Job Summary/Purpose

Delta Utilities is seeking a Quality Assurance Analyst, to establish a centralized and comprehensive approach to measuring and monitoring conformance with pipeline requirements as well as company policies to maximize public safety and mitigate risks associated with utility operations. The quality assurance analyst will be responsible for identifying utility process safety and operational risks, documenting workstream processes including control points, developing, and measuring control points, establishing quality assurance testing plans and analyzing the results, and working with the business to execute corrective action plans and improvement plans.

Additionally, this position will facilitate investigations into process deficiencies during utility installation, operations, and maintenance. This position will monitor the effectiveness of utility quality processes and benchmark key metrics. This position is responsible for supporting continuous improvement projects within the Utility Operations. In this role, you should be highly analytical with a knack for data analysis. Critical thinking and problem-solving skills are essential for extracting and interpreting data. We also want to see a passion for learning and research.

Accountabilities And Essential Functions

Minimum Requirements Minimum education required of the position

+ Each year of applicable college = 1-year + Each year of applicable work experience = 0.5 year

Minimum Experience Required Of The Position

Minimum Knowledge, Skills And Abilities Preferred Of The Position

Any Certificates, Licenses, Etc. Required For The Position

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None

Working Conditions

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

About Delta Utilities

Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas service across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Once all announced transactions are complete, Delta Utilities will be a $1.7 billion organization representing 600,000 customers and among the top 40 natural gas utilities in the United States.

Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and will acquire Entergy's natural gas utilities in Baton Rouge and New Orleans in summer 2025.

Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.

Learn more at https://deltautilities.com.

Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.