National Grid

Analyst, Finance Services

LocationSyracuse, NY
Job TypeFull-time
Salary$65,000-$77,000

About This Job


About us


Superpowered. Meaningful work. Human impact. A story we're proud to tell. This is what matters to us at National Grid. In a world of complexity and unanswered questions, there is one thing we're certain about: the power of our people. Join us in our goal to deliver 100% fossil-free heat to our customers by 2050!

National Grid is hiring an Analyst for SAP Billing in Syracuse, NY

This is a Hybrid Role - Must live within a commutable distance to our locations


Job Purpose


Responsible for the complex invoice process and meeting performance metrics. Will prioritize work to meet expectations and deliver results in line with customer and business objectives. Key contacts will include internal stakeholders including job owners, managers and other members of Centralized Services. There may also be direct external customer interactions.


Role reports to: Lead Supervisor, SAP Billing, and maintains close partnerships within the Business Services and Finance organizations.


Key Accountabilities


Execute complex billing instructions and requests accurately, timely and efficiently. Will be responsible for tracking and meeting performance goals.

Provide guidance and direction to lower-level analysts to improve billing accuracy and assist in decision making.
Responsible for applicable Sarbanes Oxley and operational controls within assigned bill type.
Identify, address and resolve complex billing issues. Be able to analyze themes and trends from a range of sources and systems to identify opportunities to integrate improvements across billing to minimize future billing issues.
Develop a working understanding of the applicable regulations we operate under (example tariffs) to assist our internal customer in delivering services.
Develop relationships with key internal and external stakeholders to obtain and share information that will benefit National Grid.
Challenge existing ways of working and continuously seek ways to do things better in order to drive greater efficiencies within assigned area.
Qualifications


Bachelor’s Degree in a related area preferred and/or a minimum of 2-3 years of progressive growth in business support roles.

Excellent Microsoft Office suite and other technical skills required including Excel VLOOKUP and Pivot Tables.
Knowledge of SAP-GUI and HANA-BI preferred.
Strong analytical skills including the ability to effectively communicate orally and in writing to both internal and external customers.
Familiarity with electric and gas utility accounting and finance requirements; knowledge of relevant industry practice and legislation, including developments in regulation.
Experience in utility service billing, business activities and systems (SAP, CSS, CRS) preferred.
Basic understanding of Relational Database Management Systems and related data management concepts preferred.
More Information



#LI-JF1


#LI-HYBRID


Salary


$65,000 - $77,000 a year


Salary commensurate with location and experience


This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.


National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.


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