12 month Term Customer Operations Coordinator (U25-144)

ABOUT US

At FortisAlberta we invest in our greatest resource – our people. As Alberta’s largest electricity distribution provider, we are positioned for growth. Each day, FortisAlberta employees strive to exceed customer expectations while maintaining a focus on our commitment to safety.

DESCRIPTION:

Under the general supervision of a Customer Operations Supervisor, the Customer Operations Coordinator may be working within the Advanced Metering Infrastructure (AMI) Systems, Billing & Accounts Receivable, Load Settlement (LS), Meter Data Management (MDM), or Site Management (SM) group. Responsibilities will include ensuring timely and accurate provision of AMI, billing, LS, MDM, or SM data to internal users and the electricity market. The Customer Operations Coordinator will collect, monitor, evaluate data and report on associated outcomes. The role will require collaboration with other departments to ensure compliance with applicable legislative requirements and resolve inquiries from internal and external stakeholders. Management will specify which functions will be performed by the individual based on business needs.

Please note this is a twelve (12) month term position.

DUTIES & RESPONSIBILITIES INCLUDE (but not limited to):

KNOWLEDGE, SKILLS & ABILITIES:

REQUIRED QUALIFICATIONS:

o An equivalent combination of education and relevant experience may be considered.

Special Conditions:

TO APPLY TO THIS POSITION: Please submit your resume via the button below: "Apply"

We thank all applicants for their interest, however, only those candidates to be considered for an interview will be contacted.

If you receive an error message when applying, please contact the system administrator at: Recruitment@fortisalberta.com