Eversource Energy is the largest Energy delivery company in New England. We support 4.4 million Gas and Electric customers across CT, MA, and NH. Be a part of our mission to deliver reliable energy and superior customer service. ENERGY- BRINGS US TOGETHER!!
This is an entry level position in the Radio Services/Wireless Services Department. Handles technical assignments, under close supervision, associated with acceptance testing, maintenance, and/or repair of various communications systems. This includes various communications platforms, process computers, peripheral hardware and various electronic components and devices. Will assist with work associated with the compliance and maintenance of Critical Infrastructure Protection (CIP) systems.
Ideal candidate will have some or all the following experience, interest, theory, and knowledge on the following principals and devices: (Radio & RF theory, Antenna & radio wave propagation, Networking Basics)
* Troubleshoots, repairs, services equipment and systems associated with electrical and electronic equipment.
* Reads and interprets engineering drawings, schematic, wiring, logic, and interconnection diagrams may also include manufacture documentation.
* Provides input to reports, drawings, sketches, logs, and records of work performed; makes corrections to engineering drawings to reflect field changes
* Obtains clearance, if required, from appropriate dispatching to perform work on critical operating equipment or electronic systems.
* Operates a variety of electrical and electronic instruments to test and calibrate, such as voltmeters, ammeters, oscilloscopes, transmission test sets, frequency counters, spectrum analyzers, communications service monitors, multi-meters, etc.
* Identifies and analyzes communications problems/failures on systems including leased telephone facilities or internal communication circuits; reports and explains details of problems to the carrier or inter personnel; returns equipment to service following repair
* Must work on-call and during emergency restoration efforts as required.
* Works independently on technical assignments associated with the acceptance testing, maintenance, or repair of analog and digital mobile radios (LMR/DMR), voice and data communication systems, mobile VSAT and portable satellite communication systems, simulcast radio systems, serial and network data communications, metering and alarm systems, telephone and voice dispatch consoles, telecom-based RFI investigations, SCADA protocols and communications, personal computers and peripheral hardware, and various electronic systems, components, and devices. Individual is also responsible for compliance and maintenance of Critical Infrastructure Protection (CIP) systems and must maintain annual CIP certification.
* Knowledge of electrical and electronic components, circuitry, and systems.
* Ability to use computer-based technology with various types of operating systems.
* Skill and manual dexterity in making repairs, adjustments and modifications to equipment with a working familiarity of testing and measurement techniques.
* Knowledge of specialized instrumentation use and application; working familiarity with electrical and electronic testing and measurement techniques.
* Ability to communicate technical information effectively, in both verbal and written form.
* Knowledge of switching and tagging procedures preferred.
* Working knowledge of Eversource safety rules and practices.
* Networking Essentials Skills i.e. (IT Certification) preferred.
* Associate Degree in electrical engineering; electrical technology or equivalent or Tech Certification in Electronics.
* Zero (0) to three (3) years of related experience
* Critical Infrastructure Protection certification must be maintained annually; must maintain a valid motor vehicle operator’s license.
* CDL or the ability to obtain and maintain preferred.
* Must be available to work emergency restoration assignment as required.
* Must be available to travel between MA/CT/NH as necessary.
* Must be able to lift 50 pounds and work independently.
* Must to be able to work independently in tight areas, small rooms, noisy environments and remote locations.
* Know the business plan and how your role connects to it
* Identify problems, issues; take responsibility for resolution
* Set high standards for self; deliver quality performance
* Follow through on commitments made to manager, colleagues, and customers.
* Address difficult or controversial issues and encourage others to do the same.
* Set performance goals that align with department and company goals
* Meet regularly with your supervisor/manager to discuss your performance
* Seek opportunities to develop skills and gain knowledge through on the job opportunities, i.e. working on projects, attending meetings, etc.
* Work collaboratively within and across the organization to achieve “One Company” and other goals
* Recognize and address cross functional implications of your work
* Incorporate the diverse ideas and perspectives of team, colleagues, and customers in your work
* Proactively seek out opportunities to improve business performance and customer service.
* Respond positively to new demands or circumstances
* Exhibit a “can-do” attitude to support changes in priorities and work processes
* Deliver superior service to our customers, both internal and external, in a reliable, attentive, courteous, quality, proactive and timely manner
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Eversource offers a competitive total rewards program. The annual salary range for this position is $
plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of benefits.
Please include a resume when completing your online application
Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.