Technician
Job Summary:
Profire Energy is a leading provider of Burner Management Systems and associated equipment to the oil and gas industry. With locations in Spruce Grove, Alberta; Lindon, Utah; Oklahoma City, Oklahoma; Pennsylvania/New York and in Victoria and Houston, Texas. Profire has been recognized as one of the fastest-growing companies in the world. We are currently seeking a results-oriented and dedicated individual to join our team as a Technician.
Job Requirements:•Collaborate with Sales on customer initiatives, training and other business development related activities.
•Assist and collaborate sales team with responses to technical requests and documentation support (time tickets, combustion reports)
•Provide weekly status updates on open sales orders and direct completion activities as required
•Become subject matter expert on all Profire products. Train with manager, peers, technicians, engineering and self.
•Ensure accurate, safe, efficient and professional service on and with Profire products:
+ Installations
+ Burner Maintenance
+ Combustion Analysis
+ Warranty & Repair
•Interface with customers in a collaborative manner.
•Provide professional and accurate technical support to customers and users of Profire products.
•Be available to provide technical support, facilitation of customer service call outs including after hours and weekends.
•Ensure that all service tickets and work orders are complete and accurate.
Job Qualifications:
•Demonstrated field installation expertise
•Ability to comply with all customer requirements for onsite work, including background checks and drug tests
•Mechanical and electrical inclination
•Technical degree/Trade diploma or equivalent experience
•Ability to collaborate and problem solve with other intercompany departments.