Technical Sales Representative

Description Position: Technical Sales Representative

Reports to: NSM

Department: Sales and Customer Service

Location: Remote (East Coast)

Position Type: Full Time

Direct Reports: 0

FLSA Status: Exempt

Travel: Up to 85%

Working Hours: Monday – Friday

Who We Are

At

Condux International

, we design and manufacture innovative tools that make installing conduit and cable

safer, more reliable, and more efficient

. As a trusted partner in the underground fiber construction industry, we’re committed to pushing the boundaries of what’s possible.

Why Join Us? Work-Life Balance

– Monday–Thursday 9-hour schedule with half-day Fridays so you can start your weekends early.

Generous Time Off

– 12 company-designated paid holidays

plus

1 floating holiday each year for you to designate for yourself, PTO that grows with your years of service, and separate Earned Sick & Safe Time accruals.

Comprehensive Benefits

– Multiple medical coverage options to fit your needs, plus dental and vision coverage, 401(k) with company match, HSA company contribution and match, company-provided short-term and long-term disability, and life insurance.

Extra Rewards

– Company-wide bonus program, employee recognition programs, and opportunities to get involved in our community.

Position Purpose:

To explain the company’s technical product specifications to the customers and advise them on purchasing decisions, close opportunities and fill the pipeline with new opportunities. Individual Contributor.

Position Summary:

To conduct thorough market research and analyze competitor offerings. To gather customer feedback and manage and grow the sales territories. To have excellent technical skills, selling skills and the ability to conduct in-dept. product demonstrations. To remain up to date with the company’s products, services, and latest industry trends.

Essential Duties

- Preparing and developing technical presentations with equipment in the field to explain our company’s products or services to customers. Presentations will predominantly be in person, face to face with customers.

- Discussing equipment needs and system requirements with customers and engineers

- Collaborating with sales personnel to understand customer requirements and provide sales support

- Generating high-quality sales leads, following up after initial contact, securing and renewing orders, negotiating prices, completing sales, and arranging deliveries

- Evaluating, problem solving, and defining products to meet customers’ technical requirements and needs

- Helping Customer problems with installed products and recommending improved or upgraded materials and machinery

- Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customers into Salesforce CRM

- Achieving sales goals and company set quotas

- Training other members of the sales team on the technical aspects of the company’s products and services

- Memorizing technical product specifications and keeping up to date with new company products as well as industry trends

- Attending conferences, lectures, seminars, and workshops to improve your skills and knowledge

- Writing reports and liaising with the product management team regarding issues, foreseeable problems, and effective solutions

- Simplifying technical terms during product demonstrations and post-sales customer support

- Maintaining strong professional relationships with existing clients and meeting with new clients to expand sales territories

- Updating orders and sales and negotiating the best company contract terms

- Travel up to 85%, it is imperative the Technical Sales Representative be in the market, in front of customers providing demonstrations, training and support to end users, distributors and manufacturer representatives.

Essential Areas Of Responsibility

- Driving sustainable financial growth

- Forge relationships with current and new clients

- Expand awareness of Condux product offering. Increase market share and achieve annual financial goals.

Requirements

Knowledge, Skills, and Experience Requirements:

- Bachelor’s degree in engineering, marketing, business administration, or similar preferred

- Experience in sales and the technology/utility field preferred

- Strong customer service, analytical, and interpersonal skills

- Excellent organizational, research and multitasking abilities

- Strong negotiating and problem-solving skills

- Able to understand and speak English fluently (required)

- Able to understand and speak Spanish fluently (desirable)

- A valid driver’s license

- Able to be approved to secure DOT approval to drive company vehicles.

Physical Demands

- Must be able to stand, walk, sit, kneel, twist, stoop, crawl, climb and bend

- Must be able to sit and stand for prolonged periods of time and work on a computer

- Ability to talk on a phone for long periods of time

- Must be able to lift 50 pounds at times

Mental Demands

- Ability to perform basic arithmetic and forecasting

- Be able to solve problems and issues effectively

- Organizational skills and attention to detail

- Ability to handle pressures and meet deadlines

- Superior time management and organizational skills

- Knowledge of the telecommunication and utility industry with current events

Working Conditions

- Adheres to the time and attendance requirements as established by the NSM

- Conditions will vary from office to production environments

- Some nights and weekends as required and/or needed